Experian Health Product Dashboard
Payer Status
Service is operational
Content Issue
Intermittent Disruptions
Service not available
Scheduled Maintenance
On Backup Pathway
Potentially Offline
CURRENT ISSUES
UNCONFIRMED OUTAGES
STANDING ISSUES
SCHEDULED MAINTENANCE
 
PAYER
 
DETAILS
STARTED (CST)
 
LAST UPDATE (CST)
 
RESOLVED (CST)
 
Automated Benefit Services Eligibility
Payer Unavailable. Click here for details!
8/28/2025 6:05:09 AM
12/19/2025 5:41:19 AM
 
Educators Mutual Eligibility
Payer Unavailable. Click here for details!
9/12/2025 7:21:26 AM
12/19/2025 5:45:47 AM
 
Maryland Medicaid Claims Status
Payer Unavailable. Click here for details!
11/12/2025 4:00:35 PM
12/19/2025 5:43:13 AM
 
Clear Spring Health of Illinois Eligibility
Payer Unavailable. Click here for details!
12/11/2025 9:05:04 AM
12/11/2025 9:06:39 AM
 
TRICARE East Eligibility
Processing Intermittently. Click for details!
8/20/2025 8:00:14 AM
12/15/2025 11:46:24 AM
 
TRICARE West Eligibility
Processing Intermittently. Click for details!
8/25/2025 9:34:00 AM
12/15/2025 11:46:39 AM
 
Allegiance Eligibility
Processing Intermittently. Click for details!
10/21/2025 11:46:13 AM
12/17/2025 9:35:48 AM
 
TRICARE West Claims Status
Processing Intermittently. Click for details!
11/18/2025 6:32:26 AM
12/15/2025 11:46:53 AM
 
CHP Direct Eligibility
Processing Intermittently. Click for details!
12/8/2025 3:51:15 PM
12/8/2025 3:51:57 PM
 
Deseret Mutual Eligibility
Processing Intermittently. Click for details!
12/10/2025 6:51:12 AM
12/10/2025 6:51:29 AM
 
Health Plan of San Joaquin Eligibility
Processing Intermittently. Click for details!
12/17/2025 9:00:38 AM
12/18/2025 10:05:45 AM
 
Utah Medicaid Eligibility
Processing Intermittently. Click for details!
12/18/2025 12:07:58 AM
12/18/2025 8:08:24 AM
 
Freedom Life Insurance Company Eligibility
Content Issue. Click here for details!
8/7/2025 7:59:34 PM
12/5/2025 11:14:46 AM
 
Hawaii Medical Assurance Association Eligibility
Content Issue. Click here for details!
10/17/2025 10:42:45 AM
12/15/2025 2:17:06 PM
 
Denver Health MP Claims Status
Content Issue. Click here for details!
11/11/2025 10:48:53 AM
11/11/2025 10:49:18 AM
 
First Medical Network Eligibility
Content Issue. Click here for details!
12/8/2025 9:43:10 AM
12/15/2025 11:18:39 AM
 
Ameritas Life Insurance Company Eligibility
Content Issue. Click here for details!
12/15/2025 3:47:21 PM
12/15/2025 3:48:16 PM
 
Surest Eligibility
Now Available. Click here for more details!
12/18/2025 9:54:56 AM
12/18/2025 1:06:17 PM
12/18/2025 11:07:00 PM
 
PAYER
 
DETAILS
STARTED (CST)
 
LAST UPDATE (CST)
 
Accountable Care Management Group Eligibility
Payer Unavailable. Click here for details!
6/26/2025 6:21:34 AM
6/26/2025 6:24:45 AM
Covenant Administrators Eligibility
Payer Unavailable. Click here for details!
6/26/2025 6:24:48 AM
6/26/2025 7:11:27 AM
Path Administrators Eligibility
Payer Unavailable. Click here for details!
6/26/2025 6:25:12 AM
6/26/2025 6:25:58 AM
Mutual Medical Plans Eligibility
Payer Unavailable. Click here for details!
12/16/2025 10:48:41 AM
12/16/2025 10:49:35 AM
Mutual Medical Plans Claims Status
Payer Unavailable. Click here for details!
12/16/2025 10:49:39 AM
12/16/2025 10:50:03 AM
 
PAYER...
May be down from (CST)...
until (CST)...
NOTE
 
Payer Name
Current Issue Posted?
Mutual Medical Plans Eligibility
Posted on Standing Issues Tab
Physicians Mutual Eligibility
Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Sentara Health Plans Eligibility
Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
UCare of MN Medicare Eligibility
Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Wellmark BCBS Claims Status
Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group