ExperianHealth Experian Health Product Dashboard Payer Status
Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Maryland Medicaid Claims Status Payer Unavailable. Click here for details! 11/12/2025 4:00:35 PM 2/19/2026 5:20:04 AM  
Service not available Central California Alliance Health Eligibility Payer Unavailable. Click here for details! 12/29/2025 5:46:21 PM 2/17/2026 1:04:15 PM  
Service not available BC of Idaho Eligibility Payer Unavailable. Click here for details! 2/13/2026 6:43:29 AM 2/19/2026 10:09:14 AM  
Service not available Martins Point Medicare Eligibility Payer Unavailable. Click here for details! 2/18/2026 8:58:55 AM 2/18/2026 9:00:33 AM  
Service not available Ameritas Life Insurance Company Eligibility Payer Unavailable. Click here for details! 2/18/2026 11:00:41 AM 2/18/2026 11:01:21 AM  
Service not available Pennsylvania Medicaid Eligibility Payer Unavailable. Click here for details! 2/18/2026 12:16:18 PM 2/18/2026 12:17:30 PM  
Service not available Kaiser Foundation Health Plan of the Mid-Atlantic States Eligibility Payer Unavailable. Click here for details! 2/19/2026 2:30:21 PM 2/19/2026 2:30:57 PM  
Intermittent Disruptions Allegiance Eligibility Processing Intermittently. Click for details! 10/21/2025 11:46:13 AM 2/9/2026 2:44:48 PM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 2/2/2026 7:00:39 AM 2/9/2026 1:40:34 PM  
Intermittent Disruptions Automated Benefit Services Eligibility Processing Intermittently. Click for details! 4/4/2025 12:18:07 PM 2/19/2026 5:18:45 AM  
Intermittent Disruptions Farm Bureau Health Plans Eligibility Processing Intermittently. Click for details! 2/10/2026 11:29:03 AM 2/13/2026 10:51:32 AM  
Intermittent Disruptions Missouri Medicaid Eligibility Processing Intermittently. Click for details! 2/12/2026 9:45:17 AM 2/12/2026 10:25:02 AM  
Intermittent Disruptions Nebraska Medicaid Eligibility Processing Intermittently. Click for details! 2/13/2026 3:29:50 PM 2/13/2026 3:30:18 PM  
Intermittent Disruptions TRICARE West Claims Status Processing Intermittently. Click for details! 2/17/2026 8:45:00 AM 2/17/2026 10:14:38 AM  
Intermittent Disruptions Commonwealth Care Alliance Eligibility Processing Intermittently. Click for details! 2/18/2026 4:52:20 PM 2/18/2026 4:52:50 PM  
Intermittent Disruptions HealthPlans Inc Eligibility Processing Intermittently. Click for details! 2/19/2026 9:00:34 AM 2/19/2026 9:18:01 AM  
Intermittent Disruptions BCBS of North Carolina Claims Status Processing Intermittently. Click for details! 2/19/2026 10:29:16 AM 2/19/2026 10:29:40 AM  
Intermittent Disruptions Aetna Better Health (OK) Eligibility Processing Intermittently. Click for details! 2/19/2026 11:52:45 AM 2/19/2026 11:53:36 AM  
Content Issue Hawaii Medical Assurance Association Eligibility Content Issue. Click here for details! 10/17/2025 10:42:45 AM 2/17/2026 12:46:02 PM  
Content Issue First Medical Network Eligibility Content Issue. Click here for details! 12/8/2025 9:43:10 AM 2/19/2026 9:24:30 AM  
Content Issue SANA Benefits Eligibility Content Issue. Click here for details! 2/9/2026 9:15:47 AM 2/18/2026 1:05:14 PM  
Content Issue Ohio Medicaid Eligibility Content Issue. Click here for details! 1/1/2026 6:00:00 AM 2/17/2026 12:42:42 PM  
Content Issue Baylor Scott and White Eligibility Content Issue. Click here for details! 2/12/2026 10:42:09 AM 2/12/2026 10:43:39 AM  
Service is operational City of New York Health Benefits Program Eligibility Now Available. Click here for more details! 2/17/2026 12:16:44 PM 2/19/2026 5:24:57 AM 2/19/2026 5:24:15 AM
Service is operational Prairie States Eligibility Now Available. Click here for more details! 2/19/2026 6:00:25 AM 2/19/2026 12:54:27 PM 2/19/2026 7:35:00 AM
Service is operational BCBS of Hawaii (HMSA) Eligibility Now Available. Click here for more details! 2/19/2026 7:34:55 AM 2/19/2026 12:46:08 PM 2/19/2026 9:25:00 AM
Service is operational CIGNA Eligibility Now Available. Click here for more details! 2/19/2026 7:56:45 AM 2/19/2026 12:41:45 PM 2/19/2026 10:13:00 AM
Service is operational Great-West Eligibility Now Available. Click here for more details! 2/19/2026 8:00:49 AM 2/19/2026 12:39:13 PM 2/19/2026 10:13:00 AM
Service is operational MCNA Dental Eligibility Now Available. Click here for more details! 2/17/2026 6:28:08 AM 2/19/2026 11:11:59 AM 2/19/2026 11:00:00 AM
Service is operational Blue Cross Medicare Advantage Eligibility Now Available. Click here for more details! 2/9/2026 8:03:35 AM 2/19/2026 11:03:29 AM 2/19/2026 11:03:10 AM
Service is operational Partnership HealthPlan of California Eligibility Now Available. Click here for more details! 2/19/2026 12:22:09 PM 2/19/2026 1:19:32 PM 2/19/2026 12:47:00 PM
Service is operational Indiana Medicaid Eligibility Now Available. Click here for more details! 2/19/2026 11:29:54 AM 2/19/2026 2:19:31 PM 2/19/2026 1:20:00 PM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
Service not available Accountable Care Management Group Eligibility Payer Unavailable. Click here for details! 6/26/2025 6:21:34 AM 2/19/2026 6:18:04 AM
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance Blue Exchange 2/19/2026 at 8:00:00 PM 2/20/2026 at 8:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 2/19/2026 at 10:00:00 PM 2/20/2026 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Anthem NY 2/20/2026 at 12:00:00 AM 2/20/2026 at 1:00:00 AM Click here for more details!
Scheduled Maintenance California Medicaid 2/20/2026 at 2:00:00 AM 2/20/2026 at 4:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance BC of Idaho Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance BC of Idaho Eligibility Posted on Current Issues Tab
Scheduled Maintenance BC of Idaho Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Hennepin Health Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Kaiser Foundation Health Plan of Hawaii Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Sentara Health Plans Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance TRICARE West Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group