Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Hawaii Medical Assurance Association Eligibility Payer Unavailable. Click here for details! 3/19/2026 10:11:00 AM 4/10/2026 12:14:45 PM  
Service not available Central California Alliance Health Eligibility Payer Unavailable. Click here for details! 12/29/2025 5:46:21 PM 4/6/2026 1:04:01 PM  
Service not available Loomis Eligibility Payer Unavailable. Click here for details! 3/2/2026 2:46:16 PM 4/13/2026 10:04:57 AM  
Service not available C and O Employees Hospital Association Eligibility Payer Unavailable. Click here for details! 12/1/2025 1:16:50 PM 4/6/2026 1:22:55 PM  
Service not available Health Alliance Plan Eligibility Payer Unavailable. Click here for details! 3/19/2026 2:57:54 PM 4/10/2026 7:59:18 AM  
Service not available HealthPlus of Michigan Eligibility Payer Unavailable. Click here for details! 3/20/2026 7:02:49 AM 4/10/2026 11:06:44 AM  
Service not available HealthPlus of Michigan Medicare Eligibility Payer Unavailable. Click here for details! 3/20/2026 12:00:53 AM 4/10/2026 11:07:13 AM  
Service not available HealthPlus of Michigan Medicaid Eligibility Payer Unavailable. Click here for details! 3/24/2026 12:01:01 AM 4/10/2026 11:07:41 AM  
Service not available FirstCarolinaCare Ins Co Eligibility Payer Unavailable. Click here for details! 3/31/2026 11:12:30 AM 4/13/2026 10:05:33 AM  
Service not available Dean Health Plan Eligibility Payer Unavailable. Click here for details! 4/3/2026 9:56:57 AM 4/13/2026 10:06:10 AM  
Service not available Medica (WellFirst) Eligibility Payer Unavailable. Click here for details! 4/3/2026 10:18:36 AM 4/13/2026 10:06:49 AM  
Service not available Dean Health Plan Medicaid Eligibility Payer Unavailable. Click here for details! 4/3/2026 1:17:05 PM 4/13/2026 10:07:31 AM  
Service not available Martins Point Medicare Eligibility Payer Unavailable. Click here for details! 4/13/2026 8:14:12 AM 4/13/2026 8:14:43 AM  
Service not available Martins Point Eligibility Payer Unavailable. Click here for details! 4/13/2026 8:42:51 AM 4/13/2026 8:45:29 AM  
Service not available Home State Eligibility Payer Unavailable. Click here for details! 4/13/2026 11:26:19 AM 4/13/2026 11:50:45 AM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 2/2/2026 7:00:39 AM 4/7/2026 3:03:21 PM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 2/23/2026 12:00:00 PM 4/7/2026 3:03:34 PM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 2:20:00 PM 4/10/2026 10:37:12 AM  
Intermittent Disruptions The Health Plan Eligibility Processing Intermittently. Click for details! 3/10/2026 2:26:39 PM 4/10/2026 6:50:52 AM  
Intermittent Disruptions The Health Plan Medicare Eligibility Processing Intermittently. Click for details! 3/9/2026 12:47:12 PM 4/10/2026 6:57:37 AM  
Intermittent Disruptions The Health Plan of West Virginia Eligibility Processing Intermittently. Click for details! 3/9/2026 1:16:47 PM 4/10/2026 7:05:06 AM  
Intermittent Disruptions Prairie States Eligibility Processing Intermittently. Click for details! 3/17/2026 6:00:00 AM 4/9/2026 1:15:05 PM  
Intermittent Disruptions Missouri Medicaid Eligibility Processing Intermittently. Click for details! 4/2/2026 8:09:00 AM 4/9/2026 2:38:58 PM  
Intermittent Disruptions New Mexico Medicaid Eligibility Processing Intermittently. Click for details! 3/23/2026 8:46:32 AM 4/10/2026 9:43:54 AM  
Intermittent Disruptions District of Columbia Medicaid Eligibility Processing Intermittently. Click for details! 3/26/2026 7:06:24 AM 4/10/2026 12:59:13 PM  
Intermittent Disruptions City of New York Health Benefits Program Eligibility Processing Intermittently. Click for details! 4/6/2026 6:01:28 AM 4/13/2026 5:44:44 AM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 4/7/2026 2:00:00 AM 4/7/2026 7:52:57 AM  
Intermittent Disruptions ConnectiCare Claims Status Processing Intermittently. Click for details! 4/7/2026 11:49:02 AM 4/9/2026 3:58:12 PM  
Intermittent Disruptions Medi-Share Eligibility Processing Intermittently. Click for details! 4/8/2026 1:42:58 PM 4/13/2026 10:10:44 AM  
Intermittent Disruptions Peoples Health Eligibility Processing Intermittently. Click for details! 4/9/2026 10:54:46 AM 4/13/2026 10:31:41 AM  
Intermittent Disruptions Health Plan of San Joaquin Eligibility Processing Intermittently. Click for details! 4/10/2026 6:00:48 AM 4/10/2026 8:02:09 AM  
Intermittent Disruptions BCBS of Hawaii (HMSA) Eligibility Processing Intermittently. Click for details! 4/13/2026 4:38:21 AM 4/13/2026 9:03:10 AM  
Intermittent Disruptions American Retirement Life Ins Co Medicare Supplement Claims Status Processing Intermittently. Click for details! 4/13/2026 11:47:16 AM 4/13/2026 11:48:28 AM  
Content Issue Baylor Scott and White Eligibility Content Issue. Click here for details! 2/12/2026 10:42:09 AM 2/12/2026 10:43:39 AM  
Content Issue Standard Insurance of New York Eligibility Content Issue. Click here for details! 2/27/2026 12:19:10 PM 3/2/2026 3:59:07 PM  
Content Issue Transamerica Financial Life Eligibility Content Issue. Click here for details! 3/2/2026 2:43:51 PM 4/10/2026 6:22:34 AM  
Content Issue Reliance Standard Life Eligibility Content Issue. Click here for details! 3/12/2026 10:07:06 AM 4/8/2026 4:34:39 PM  
Service is operational Healthgram Claims Status Now Available. Click here for more details! 4/10/2026 1:05:18 PM 4/13/2026 9:32:40 AM 4/13/2026 9:32:10 AM
Service is operational Aetna Better Health (WV) Eligibility Now Available. Click here for more details! 4/10/2026 11:35:56 AM 4/13/2026 9:39:13 AM 4/13/2026 9:38:10 AM
Service is operational New Hampshire Medicaid Eligibility Now Available. Click here for more details! 4/9/2026 12:24:47 PM 4/13/2026 9:53:23 AM 4/13/2026 9:53:10 AM
Service is operational Kaiser Foundation Health Plan of the Northwest Medicare Eligibility Now Available. Click here for more details! 4/3/2026 11:36:41 AM 4/13/2026 10:08:30 AM 4/13/2026 10:00:00 AM
Service is operational Oklahoma Complete Health Eligibility Now Available. Click here for more details! 4/13/2026 11:19:56 AM 4/13/2026 1:08:56 PM 4/13/2026 11:45:00 AM
Service is operational Nebraska Total Care Eligibility Now Available. Click here for more details! 4/13/2026 11:27:03 AM 4/13/2026 12:47:21 PM 4/13/2026 11:51:00 AM
Service is operational Collective Health Administrators Eligibility Now Available. Click here for more details! 4/13/2026 11:55:23 AM 4/13/2026 1:18:51 PM 4/13/2026 12:57:00 PM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
There are no Standing Issues to report.
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance Blue Exchange 4/13/2026 at 8:00:00 PM 4/14/2026 at 8:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 4/13/2026 at 10:00:00 PM 4/14/2026 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Anthem NY 4/14/2026 at 12:00:00 AM 4/14/2026 at 1:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance Central California Alliance Health Eligibility Posted on Current Issues Tab
Scheduled Maintenance Collective Health Administrators Eligibility Posted on Current Issues Tab
Scheduled Maintenance Dean Health Plan Eligibility Posted on Current Issues Tab
Scheduled Maintenance HealthPlus of Michigan Medicare Eligibility Posted on Current Issues Tab
Scheduled Maintenance Loomis Eligibility Posted on Current Issues Tab
Scheduled Maintenance Medi-Cal Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medica (WellFirst) Eligibility Posted on Current Issues Tab
Scheduled Maintenance New Mexico Medicaid Eligibility Posted on Current Issues Tab