ExperianHealth Experian Health Product Dashboard Payer Status
Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Hawaii Medical Assurance Association Eligibility Payer Unavailable. Click here for details! 3/19/2026 10:11:00 AM 7/21/2026 5:44:35 AM  
Service not available Medica (WellFirst) Eligibility Payer Unavailable. Click here for details! 4/3/2026 10:18:36 AM 7/22/2026 12:53:13 PM  
Service not available Avera Health Plans Eligibility Payer Unavailable. Click here for details! 5/26/2026 10:35:23 AM 7/23/2026 10:10:35 AM  
Service not available SANA Benefits Claims Status Payer Unavailable. Click here for details! 5/27/2026 9:50:51 AM 7/22/2026 12:54:27 PM  
Service not available Avera Health Plans Claims Status Payer Unavailable. Click here for details! 5/28/2026 9:22:01 AM 7/23/2026 10:15:03 AM  
Service not available Heritage Physician Network (Houston) Eligibility Payer Unavailable. Click here for details! 5/29/2026 1:31:44 PM 7/22/2026 12:55:08 PM  
Service not available Maryland Medicaid Claims Status Payer Unavailable. Click here for details! 5/26/2026 5:00:00 AM 7/22/2026 12:54:00 PM  
Service not available AmeriBen Eligibility Payer Unavailable. Click here for details! 7/21/2026 10:13:00 PM 7/23/2026 12:25:49 PM  
Service not available Reliance Standard Life Eligibility Payer Unavailable. Click here for details! 7/8/2026 11:35:47 PM 7/22/2026 10:42:50 AM  
Service not available SelectHealth Claims Status Payer Unavailable. Click here for details! 7/8/2026 7:45:00 AM 7/20/2026 6:28:37 AM  
Service not available Shared Health MS Eligibility Payer Unavailable. Click here for details! 7/8/2026 10:45:30 PM 7/22/2026 10:43:19 AM  
Service not available Imperial Health Plan of California Eligibility Payer Unavailable. Click here for details! 7/17/2026 8:42:21 AM 7/22/2026 12:55:57 PM  
Service not available Alignment Health Plan Eligibility Payer Unavailable. Click here for details! 7/20/2026 11:35:36 AM 7/22/2026 12:56:43 PM  
Service not available Triple-S Salud (BCBS Puerto Rico) Eligibility Payer Unavailable. Click here for details! 7/21/2026 1:12:34 PM 7/22/2026 1:00:21 PM  
Service not available Delta Dental of VA Eligibility Payer Unavailable. Click here for details! 7/22/2026 1:06:18 PM 7/22/2026 1:06:44 PM  
Service not available Partnership HealthPlan of California Eligibility Payer Unavailable. Click here for details! 7/23/2026 1:06:00 AM 7/23/2026 8:08:13 AM  
Service not available ATRIO Health Plans Eligibility Payer Unavailable. Click here for details! 7/22/2026 10:37:00 PM 7/23/2026 1:40:36 PM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 7/18/2026 3:45:00 PM 7/20/2026 2:03:16 PM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 7/18/2026 3:45:00 PM 7/20/2026 2:03:52 PM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 2:20:00 PM 7/22/2026 10:43:53 AM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 4/7/2026 2:00:00 AM 7/17/2026 1:00:32 PM  
Intermittent Disruptions Blue Cross Community Health Plans Medicare Eligibility Processing Intermittently. Click for details! 5/6/2026 7:50:00 AM 7/22/2026 12:59:44 PM  
Intermittent Disruptions Prairie States Eligibility Processing Intermittently. Click for details! 6/12/2026 4:07:00 PM 7/21/2026 10:52:43 AM  
Intermittent Disruptions BCBS of Kansas City Eligibility Processing Intermittently. Click for details! 6/11/2026 12:00:20 AM 7/22/2026 10:44:33 AM  
Intermittent Disruptions BCBS of Kansas City Claims Status Processing Intermittently. Click for details! 6/15/2026 8:23:23 AM 7/22/2026 10:45:01 AM  
Intermittent Disruptions Community Care Health Eligibility Processing Intermittently. Click for details! 7/7/2026 1:06:21 PM 7/23/2026 10:32:18 AM  
Intermittent Disruptions The Health Plan of West Virginia Eligibility Processing Intermittently. Click for details! 7/15/2026 12:45:19 PM 7/23/2026 10:49:13 AM  
Intermittent Disruptions Blue Cross Community Health Plans Eligibility Processing Intermittently. Click for details! 7/16/2026 1:15:46 PM 7/22/2026 1:01:00 PM  
Intermittent Disruptions Cencal Health Plan Eligibility Processing Intermittently. Click for details! 7/22/2026 12:26:11 PM 7/22/2026 12:26:43 PM  
Intermittent Disruptions VNS Choice Eligibility Processing Intermittently. Click for details! 7/22/2026 1:27:58 PM 7/22/2026 1:28:23 PM  
Intermittent Disruptions District of Columbia Medicaid Eligibility Processing Intermittently. Click for details! 7/23/2026 8:00:00 AM 7/23/2026 10:36:54 AM  
Intermittent Disruptions WPS Health Insurance Eligibility Processing Intermittently. Click for details! 7/23/2026 12:35:14 PM 7/23/2026 12:35:31 PM  
Content Issue St Vincent Catholic Medical Centers Eligibility Content Issue. Click here for details! 5/15/2026 11:59:25 AM 7/23/2026 10:09:33 AM  
Content Issue Kemper Benefits Eligibility Content Issue. Click here for details! 4/19/2026 7:00:00 AM 7/16/2026 10:04:29 AM  
Content Issue Pennsylvania Medicaid Batch Claims Status Content Issue. Click here for details! 6/25/2026 5:28:38 PM 7/23/2026 10:17:18 AM  
Content Issue The Alliance Eligibility Content Issue. Click here for details! 6/29/2026 2:40:52 PM 7/16/2026 10:05:24 AM  
Content Issue Cook Children's Health Plan Eligibility Content Issue. Click here for details! 7/15/2026 9:45:09 AM 7/23/2026 10:45:23 AM  
Service is operational Kansas Medicaid Eligibility Now Available. Click here for more details! 7/23/2026 1:01:00 AM 7/23/2026 7:59:28 AM 7/23/2026 5:06:00 AM
Service is operational Simpra Advantage Eligibility Now Available. Click here for more details! 7/22/2026 5:49:02 PM 7/23/2026 8:51:41 AM 7/23/2026 7:38:00 AM
Service is operational CIGNA Claims Status Now Available. Click here for more details! 7/23/2026 7:18:22 AM 7/23/2026 9:50:13 AM 7/23/2026 8:06:00 AM
Service is operational Medi-Cal Eligibility Now Available. Click here for more details! 7/23/2026 2:00:00 AM 7/23/2026 10:17:18 AM 7/23/2026 9:33:00 AM
Service is operational South Carolina Medicaid Eligibility Now Available. Click here for more details! 7/23/2026 3:28:36 AM 7/23/2026 10:09:30 AM 7/23/2026 9:45:00 AM
Service is operational WellCare Medicaid Eligibility Now Available. Click here for more details! 7/21/2026 7:47:35 AM 7/23/2026 10:22:49 AM 7/23/2026 10:22:15 AM
Service is operational Auxiant Eligibility Now Available. Click here for more details! 7/13/2026 8:26:29 AM 7/23/2026 10:35:44 AM 7/23/2026 10:35:15 AM
Service is operational ConnectiCare Eligibility Now Available. Click here for more details! 7/20/2026 1:55:51 PM 7/23/2026 10:53:46 AM 7/23/2026 10:53:15 AM
Service is operational ConnectiCare Claims Status Now Available. Click here for more details! 7/20/2026 1:56:07 PM 7/23/2026 10:55:16 AM 7/23/2026 10:54:15 AM
Service is operational CareFirst BCBS Eligibility Now Available. Click here for more details! 7/20/2026 12:08:44 PM 7/23/2026 10:57:03 AM 7/23/2026 10:56:15 AM
Service is operational New Mexico Medicaid Eligibility Now Available. Click here for more details! 7/21/2026 11:11:54 AM 7/23/2026 11:03:42 AM 7/23/2026 11:03:15 AM
Service is operational Arizona Medicaid Eligibility Now Available. Click here for more details! 7/23/2026 9:45:18 AM 7/23/2026 1:46:11 PM 7/23/2026 1:29:00 PM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
There are no Standing Issues to report.
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance Blue Exchange 7/23/2026 at 8:00:00 PM 7/24/2026 at 8:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 7/23/2026 at 10:00:00 PM 7/24/2026 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Anthem NY 7/24/2026 at 12:00:00 AM 7/24/2026 at 1:00:00 AM Click here for more details!
Scheduled Maintenance California Medicaid 7/24/2026 at 2:00:00 AM 7/24/2026 at 4:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance AmeriBen Eligibility Posted on Current Issues Tab
Scheduled Maintenance AmeriBen Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance ATRIO Health Plans Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance ATRIO Health Plans Eligibility Posted on Current Issues Tab
Scheduled Maintenance Avera Health Plans Eligibility Posted on Current Issues Tab
Scheduled Maintenance District of Columbia Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Maryland Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medica (WellFirst) Eligibility Posted on Current Issues Tab
Scheduled Maintenance Partnership HealthPlan of California Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Partnership HealthPlan of California Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Partnership HealthPlan of California Eligibility Posted on Current Issues Tab
Scheduled Maintenance Shared Health MS Eligibility Posted on Current Issues Tab