ExperianHealth Experian Health Product Dashboard Payer Status
Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Hawaii Medical Assurance Association Eligibility Payer Unavailable. Click here for details! 3/19/2026 10:11:00 AM 4/1/2026 1:58:19 PM  
Service not available Central California Alliance Health Eligibility Payer Unavailable. Click here for details! 12/29/2025 5:46:21 PM 4/1/2026 1:57:13 PM  
Service not available Sonder Health Plans Eligibility Payer Unavailable. Click here for details! 3/2/2026 12:00:24 AM 3/2/2026 9:19:08 AM  
Service not available Loomis Eligibility Payer Unavailable. Click here for details! 3/2/2026 2:46:16 PM 4/3/2026 10:43:16 AM  
Service not available C and O Employees Hospital Association Eligibility Payer Unavailable. Click here for details! 12/1/2025 1:16:50 PM 4/1/2026 1:44:57 PM  
Service not available Health Alliance Plan Eligibility Payer Unavailable. Click here for details! 3/19/2026 2:57:54 PM 4/3/2026 8:05:52 AM  
Service not available HealthPlus of Michigan Eligibility Payer Unavailable. Click here for details! 3/20/2026 7:02:49 AM 3/20/2026 7:39:16 AM  
Service not available HealthPlus of Michigan Medicare Eligibility Payer Unavailable. Click here for details! 3/20/2026 12:00:53 AM 3/20/2026 12:55:24 PM  
Service not available New Mexico Medicaid Eligibility Payer Unavailable. Click here for details! 3/23/2026 8:46:32 AM 4/3/2026 2:53:56 PM  
Service not available HealthPlus of Michigan Medicaid Eligibility Payer Unavailable. Click here for details! 3/24/2026 12:01:01 AM 3/24/2026 8:01:28 AM  
Service not available Nevada Medicaid Eligibility Payer Unavailable. Click here for details! 3/29/2026 10:00:00 PM 3/30/2026 8:18:33 AM  
Service not available Health Alliance Medical Plan (IL) Eligibility Payer Unavailable. Click here for details! 3/30/2026 8:58:06 AM 4/3/2026 1:32:25 PM  
Service not available FirstCarolinaCare Ins Co Eligibility Payer Unavailable. Click here for details! 3/31/2026 11:12:30 AM 4/3/2026 11:43:18 AM  
Service not available Medica (WellFirst) Eligibility Payer Unavailable. Click here for details! 4/3/2026 10:18:36 AM 4/3/2026 10:19:02 AM  
Service not available Dean Health Plan Medicaid Eligibility Payer Unavailable. Click here for details! 4/3/2026 1:17:05 PM 4/3/2026 1:17:25 PM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 2/2/2026 7:00:39 AM 4/1/2026 2:18:56 PM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 2/23/2026 12:00:00 PM 4/1/2026 2:20:39 PM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 12:00:00 AM 2/26/2026 2:24:46 PM  
Intermittent Disruptions The Health Plan Eligibility Processing Intermittently. Click for details! 3/10/2026 2:26:39 PM 4/1/2026 2:38:10 PM  
Intermittent Disruptions The Health Plan Medicare Eligibility Processing Intermittently. Click for details! 3/9/2026 12:47:12 PM 4/1/2026 2:42:50 PM  
Intermittent Disruptions The Health Plan of West Virginia Eligibility Processing Intermittently. Click for details! 3/9/2026 1:16:47 PM 4/1/2026 2:49:05 PM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 3/10/2026 5:00:00 AM 4/1/2026 6:51:12 AM  
Intermittent Disruptions CareFirst BCBS Eligibility Processing Intermittently. Click for details! 3/16/2026 9:02:43 AM 4/1/2026 2:31:12 PM  
Intermittent Disruptions Prairie States Eligibility Processing Intermittently. Click for details! 3/17/2026 6:00:00 AM 4/1/2026 7:07:03 AM  
Intermittent Disruptions Missouri Medicaid Eligibility Processing Intermittently. Click for details! 4/2/2026 8:09:00 AM 4/2/2026 8:21:29 AM  
Intermittent Disruptions Medi-Share Eligibility Processing Intermittently. Click for details! 3/25/2026 10:19:22 AM 4/3/2026 10:50:48 AM  
Intermittent Disruptions District of Columbia Medicaid Eligibility Processing Intermittently. Click for details! 3/26/2026 7:06:24 AM 4/2/2026 7:01:41 AM  
Intermittent Disruptions Inland Empire Health Plan Eligibility Processing Intermittently. Click for details! 4/1/2026 7:44:13 AM 4/3/2026 2:18:14 PM  
Intermittent Disruptions Dean Health Plan Eligibility Processing Intermittently. Click for details! 4/3/2026 9:56:57 AM 4/3/2026 9:57:17 AM  
Intermittent Disruptions Health Partners of MN Commercial Eligibility Processing Intermittently. Click for details! 4/3/2026 9:00:00 AM 4/3/2026 10:58:49 AM  
Intermittent Disruptions Kaiser Foundation Health Plan of the Northwest Medicare Eligibility Processing Intermittently. Click for details! 4/3/2026 11:36:41 AM 4/3/2026 11:37:02 AM  
Intermittent Disruptions Aultcare Eligibility Processing Intermittently. Click for details! 4/3/2026 11:56:49 AM 4/3/2026 11:57:44 AM  
Content Issue Baylor Scott and White Eligibility Content Issue. Click here for details! 2/12/2026 10:42:09 AM 2/12/2026 10:43:39 AM  
Content Issue Standard Insurance of New York Eligibility Content Issue. Click here for details! 2/27/2026 12:19:10 PM 3/2/2026 3:59:07 PM  
Content Issue Transamerica Financial Life Eligibility Content Issue. Click here for details! 3/2/2026 2:43:51 PM 4/1/2026 1:33:55 PM  
Content Issue Reliance Standard Life Eligibility Content Issue. Click here for details! 3/12/2026 10:07:06 AM 4/1/2026 3:05:18 PM  
Content Issue SANA Benefits Eligibility Content Issue. Click here for details! 3/27/2026 9:52:26 AM 4/3/2026 11:37:27 AM  
Service is operational AmeriBen Eligibility Now Available. Click here for more details! 4/1/2026 9:00:00 AM 4/2/2026 2:05:24 PM 4/4/2026 4:00:00 PM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
There are no Standing Issues to report.
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance UHC 278 4/4/2026 at 5:00:00 PM 4/5/2026 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Anthem Non-CA Medicaid 4/4/2026 at 9:00:00 PM 4/4/2026 at 10:59:00 PM Click here for more details!
Scheduled Maintenance Anthem Out of State BCBS Members 4/4/2026 at 11:00:00 PM 4/6/2026 at 12:00:00 AM Click here for more details!
Scheduled Maintenance Anthem NY 4/5/2026 at 12:00:00 AM 4/5/2026 at 1:00:00 AM Click here for more details!
Scheduled Maintenance Tennessee Medicaid 4/5/2026 at 12:00:00 AM 4/5/2026 at 1:00:00 AM Click here for more details!
Scheduled Maintenance IBC 4/5/2026 at 1:00:00 AM 4/5/2026 at 9:00:00 AM Click here for more details!
Scheduled Maintenance California Medicaid 4/5/2026 at 2:00:00 AM 4/5/2026 at 4:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance ACE Medicare Supplement Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Dean Health Plan Eligibility Posted on Current Issues Tab
Scheduled Maintenance District of Columbia Medicaid Eligibility Posted on Current Issues Tab
Scheduled Maintenance FirstCarolinaCare Ins Co Eligibility Posted on Current Issues Tab
Scheduled Maintenance Health Alliance Plan Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance HealthPlus of Michigan Medicaid Eligibility Posted on Current Issues Tab
Scheduled Maintenance HealthPlus of Michigan Medicare Eligibility Posted on Current Issues Tab
Scheduled Maintenance Loomis Eligibility Posted on Current Issues Tab
Scheduled Maintenance Maine Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medica (WellFirst) Eligibility Posted on Current Issues Tab
Scheduled Maintenance The Health Plan of West Virginia Eligibility Posted on Current Issues Tab