ExperianHealth Experian Health Product Dashboard Payer Status
Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Hawaii Medical Assurance Association Eligibility Payer Unavailable. Click here for details! 3/19/2026 10:11:00 AM 7/13/2026 11:50:26 AM  
Service not available Medica (WellFirst) Eligibility Payer Unavailable. Click here for details! 4/3/2026 10:18:36 AM 7/15/2026 11:38:34 AM  
Service not available Avera Health Plans Eligibility Payer Unavailable. Click here for details! 5/26/2026 10:35:23 AM 7/13/2026 12:19:52 PM  
Service not available SANA Benefits Claims Status Payer Unavailable. Click here for details! 5/27/2026 9:50:51 AM 7/15/2026 11:45:24 AM  
Service not available Avera Health Plans Claims Status Payer Unavailable. Click here for details! 5/28/2026 9:22:01 AM 7/13/2026 12:21:01 PM  
Service not available Heritage Physician Network (Houston) Eligibility Payer Unavailable. Click here for details! 5/29/2026 1:31:44 PM 7/15/2026 11:47:11 AM  
Service not available Maryland Medicaid Claims Status Payer Unavailable. Click here for details! 5/26/2026 5:00:00 AM 7/15/2026 11:39:31 AM  
Service not available WellCare Medicare Eligibility Payer Unavailable. Click here for details! 7/1/2026 5:35:43 PM 7/7/2026 7:49:02 PM  
Service not available Windsor Medicare Extra Eligibility Payer Unavailable. Click here for details! 7/2/2026 7:46:50 PM 7/13/2026 12:32:39 PM  
Service not available Community Care Health Eligibility Payer Unavailable. Click here for details! 7/7/2026 1:06:21 PM 7/13/2026 12:59:08 PM  
Service not available Reliance Standard Life Eligibility Payer Unavailable. Click here for details! 7/8/2026 11:35:47 PM 7/14/2026 1:10:06 PM  
Service not available SelectHealth Claims Status Payer Unavailable. Click here for details! 7/8/2026 7:45:00 AM 7/14/2026 1:09:14 PM  
Service not available Kempton Company Claims Status Payer Unavailable. Click here for details! 7/6/2026 6:00:00 AM 7/15/2026 9:32:46 AM  
Service not available Lucent Health - Nashville Eligibility Payer Unavailable. Click here for details! 7/9/2026 2:00:25 AM 7/14/2026 1:10:37 PM  
Service not available Shared Health MS Eligibility Payer Unavailable. Click here for details! 7/8/2026 10:45:30 PM 7/14/2026 1:09:40 PM  
Service not available Avera Health Plans Claims Status Payer Unavailable. Click here for details! 7/15/2026 10:17:33 AM 7/15/2026 10:21:52 AM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 2/2/2026 7:00:39 AM 7/15/2026 9:35:57 AM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 2/23/2026 12:00:00 PM 7/13/2026 11:31:56 AM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 2:20:00 PM 7/15/2026 9:36:19 AM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 4/7/2026 2:00:00 AM 7/9/2026 8:00:07 AM  
Intermittent Disruptions Blue Cross Community Health Plans Medicare Eligibility Processing Intermittently. Click for details! 5/6/2026 7:50:00 AM 7/15/2026 11:43:51 AM  
Intermittent Disruptions Prairie States Eligibility Processing Intermittently. Click for details! 6/12/2026 4:07:00 PM 7/13/2026 12:01:16 PM  
Intermittent Disruptions BCBS of Kansas City Eligibility Processing Intermittently. Click for details! 6/11/2026 12:00:20 AM 7/14/2026 1:07:49 PM  
Intermittent Disruptions AmeriBen Eligibility Processing Intermittently. Click for details! 7/8/2026 8:25:00 AM 7/13/2026 12:02:48 PM  
Intermittent Disruptions BCBS of Kansas City Claims Status Processing Intermittently. Click for details! 6/15/2026 8:23:23 AM 7/14/2026 1:08:07 PM  
Intermittent Disruptions Automated Benefit Services Eligibility Processing Intermittently. Click for details! 6/17/2026 2:40:38 PM 7/13/2026 12:24:05 PM  
Intermittent Disruptions Pennsylvania Medicaid Batch Claims Status Processing Intermittently. Click for details! 6/25/2026 5:28:38 PM 7/7/2026 8:14:19 PM  
Intermittent Disruptions CIGNA Claims Status Processing Intermittently. Click for details! 7/9/2026 7:08:33 AM 7/14/2026 10:44:08 AM  
Intermittent Disruptions State Farm Eligibility Processing Intermittently. Click for details! 7/13/2026 6:56:34 AM 7/15/2026 6:26:12 AM  
Intermittent Disruptions Auxiant Eligibility Processing Intermittently. Click for details! 7/13/2026 8:26:29 AM 7/14/2026 6:32:56 AM  
Intermittent Disruptions Indiana Medicaid Claims Status Processing Intermittently. Click for details! 7/13/2026 2:30:22 AM 7/15/2026 9:23:23 AM  
Intermittent Disruptions Missouri Medicaid Eligibility Processing Intermittently. Click for details! 7/13/2026 9:00:38 AM 7/14/2026 11:18:24 AM  
Intermittent Disruptions Well Sense Health Plan Eligibility Processing Intermittently. Click for details! 7/14/2026 5:48:34 AM 7/14/2026 5:48:59 AM  
Intermittent Disruptions BCBS of North Carolina Eligibility Processing Intermittently. Click for details! 7/14/2026 12:12:56 PM 7/14/2026 12:13:46 PM  
Intermittent Disruptions Scion Dental Eligibility Processing Intermittently. Click for details! 7/15/2026 8:16:49 AM 7/15/2026 9:13:17 AM  
Intermittent Disruptions Cook Children's Health Plan Eligibility Processing Intermittently. Click for details! 7/15/2026 9:45:09 AM 7/15/2026 9:45:44 AM  
Intermittent Disruptions The Health Plan of West Virginia Eligibility Processing Intermittently. Click for details! 7/15/2026 12:45:19 PM 7/15/2026 12:45:50 PM  
Intermittent Disruptions Wellmark BCBS Eligibility Processing Intermittently. Click for details! 7/15/2026 1:00:47 PM 7/15/2026 1:01:34 PM  
Content Issue St Vincent Catholic Medical Centers Eligibility Content Issue. Click here for details! 5/15/2026 11:59:25 AM 6/22/2026 1:20:52 PM  
Content Issue Plan De Salud Hospital Menonita Eligibility Content Issue. Click here for details! 5/29/2026 1:22:29 PM 7/14/2026 2:50:55 PM  
Content Issue Kemper Benefits Eligibility Content Issue. Click here for details! 4/19/2026 7:00:00 AM 7/15/2026 9:30:41 AM  
Content Issue The Alliance Eligibility Content Issue. Click here for details! 6/29/2026 2:40:52 PM 6/29/2026 2:43:15 PM  
Content Issue Wellpoint Federal (NGS) Medicare Part B New York Downstate Batch Claims Status Content Issue. Click here for details! 6/10/2026 8:17:34 AM 7/7/2026 8:19:01 PM  
Service is operational Medi-Cal Eligibility Now Available. Click here for more details! 7/15/2026 2:11:42 AM 7/15/2026 7:26:43 AM 7/15/2026 3:41:00 AM
Service is operational Maine Medicaid Eligibility Now Available. Click here for more details! 7/14/2026 6:56:59 PM 7/15/2026 7:42:59 AM 7/15/2026 3:59:00 AM
Service is operational BCBS of Illinois Eligibility Now Available. Click here for more details! 7/15/2026 5:03:38 AM 7/15/2026 7:57:32 AM 7/15/2026 5:30:00 AM
Service is operational Health Net Medi-Cal Eligibility Now Available. Click here for more details! 7/15/2026 2:07:41 AM 7/15/2026 8:06:29 AM 7/15/2026 6:22:00 AM
Service is operational Cigna Dental Eligibility Now Available. Click here for more details! 7/15/2026 8:21:16 AM 7/15/2026 9:17:35 AM 7/15/2026 9:00:00 AM
Service is operational Blue Cross Community Health Plans Eligibility Now Available. Click here for more details! 5/6/2026 7:50:00 AM 7/15/2026 11:43:27 AM 7/15/2026 11:40:00 AM
Service is operational Dean Health by Medica Claims Status Now Available. Click here for more details! 7/13/2026 11:44:23 AM 7/15/2026 11:54:19 AM 7/15/2026 11:45:00 AM
Service is operational Medica Government Programs Eligibility Now Available. Click here for more details! 7/13/2026 11:53:21 AM 7/15/2026 11:55:57 AM 7/15/2026 11:45:00 AM
Service is operational Sierra Health and Life Eligibility Now Available. Click here for more details! 7/13/2026 2:04:20 PM 7/15/2026 11:57:41 AM 7/15/2026 11:45:00 AM
Service is operational CalOptima Eligibility Now Available. Click here for more details! 7/9/2026 7:34:26 AM 7/10/2026 10:34:03 AM 7/19/2026 1:26:00 PM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
There are no Standing Issues to report.
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance Blue Exchange 7/15/2026 at 8:00:00 PM 7/16/2026 at 8:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 7/15/2026 at 10:00:00 PM 7/16/2026 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Anthem NY 7/16/2026 at 12:00:00 AM 7/16/2026 at 1:00:00 AM Click here for more details!
Scheduled Maintenance California Medicaid 7/16/2026 at 2:00:00 AM 7/16/2026 at 4:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance Administrative Concepts Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Administrative Concepts Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Community Care Health Eligibility Posted on Current Issues Tab
Scheduled Maintenance Maryland Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medica (WellFirst) Eligibility Posted on Current Issues Tab
Scheduled Maintenance New Mexico Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group