Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Hawaii Medical Assurance Association Eligibility Payer Unavailable. Click here for details! 3/19/2026 10:11:00 AM 6/1/2026 11:11:14 AM  
Service not available Medica (WellFirst) Eligibility Payer Unavailable. Click here for details! 4/3/2026 10:18:36 AM 6/3/2026 12:57:21 PM  
Service not available Avera Health Plans Eligibility Payer Unavailable. Click here for details! 5/26/2026 10:35:23 AM 6/2/2026 11:55:28 AM  
Service not available SANA Benefits Claims Status Payer Unavailable. Click here for details! 5/27/2026 9:50:51 AM 6/3/2026 1:31:38 PM  
Service not available Avera Health Plans Claims Status Payer Unavailable. Click here for details! 5/28/2026 9:22:01 AM 6/2/2026 11:54:50 AM  
Service not available Heritage Physician Network (Houston) Eligibility Payer Unavailable. Click here for details! 5/29/2026 1:31:44 PM 6/3/2026 1:41:02 PM  
Service not available Maryland Medicaid Claims Status Payer Unavailable. Click here for details! 6/1/2026 11:57:39 AM 6/3/2026 1:11:33 PM  
Service not available KeySolution Eligibility Payer Unavailable. Click here for details! 6/1/2026 11:33:00 PM 6/3/2026 8:20:29 AM  
Service not available Delta Dental of Illinois Eligibility Payer Unavailable. Click here for details! 6/3/2026 8:54:09 AM 6/3/2026 8:54:36 AM  
Service not available Ameritas Dental Eligibility Payer Unavailable. Click here for details! 6/3/2026 8:54:37 AM 6/3/2026 8:54:55 AM  
Service not available Fidelity Security Life Insurance Company Eligibility Payer Unavailable. Click here for details! 6/3/2026 9:01:26 AM 6/3/2026 1:49:49 PM  
Service not available Key Healthy Partners Eligibility Payer Unavailable. Click here for details! 6/1/2026 11:33:00 AM 6/3/2026 9:40:49 AM  
Service not available Harvard Pilgrim Eligibility Payer Unavailable. Click here for details! 6/4/2026 8:32:00 AM 6/4/2026 9:47:01 AM  
Service not available HealthPlans Inc Eligibility Payer Unavailable. Click here for details! 6/4/2026 8:35:00 AM 6/4/2026 10:09:16 AM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 2/2/2026 7:00:39 AM 6/1/2026 7:41:54 AM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 2/23/2026 12:00:00 PM 6/1/2026 7:44:17 AM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 2:20:00 PM 6/3/2026 12:46:34 PM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 4/7/2026 2:00:00 AM 5/26/2026 2:05:28 PM  
Intermittent Disruptions New Mexico Medicaid Eligibility Processing Intermittently. Click for details! 4/28/2026 2:16:38 PM 6/1/2026 3:13:52 PM  
Intermittent Disruptions Blue Cross Community Health Plans Medicare Eligibility Processing Intermittently. Click for details! 5/4/2026 10:12:43 AM 6/3/2026 1:16:46 PM  
Intermittent Disruptions Maryland Medicaid Eligibility Processing Intermittently. Click for details! 5/7/2026 6:16:08 AM 6/3/2026 1:07:30 PM  
Intermittent Disruptions AmeriBen Eligibility Processing Intermittently. Click for details! 5/28/2026 7:15:00 AM 6/1/2026 8:24:46 AM  
Intermittent Disruptions Georgia Medicaid Eligibility Processing Intermittently. Click for details! 6/1/2026 8:15:41 AM 6/1/2026 8:16:16 AM  
Intermittent Disruptions BCBS of Kansas City Eligibility Processing Intermittently. Click for details! 6/1/2026 12:00:52 AM 6/1/2026 9:40:22 AM  
Intermittent Disruptions Wellmark BCBS Eligibility Processing Intermittently. Click for details! 6/1/2026 9:52:07 AM 6/2/2026 11:08:02 AM  
Intermittent Disruptions BCBS of South Carolina Eligibility Processing Intermittently. Click for details! 6/1/2026 1:25:05 PM 6/3/2026 1:46:35 PM  
Intermittent Disruptions Delta Dental of Ohio Eligibility Processing Intermittently. Click for details! 6/3/2026 1:43:00 PM 6/3/2026 1:43:14 PM  
Intermittent Disruptions Wellmark BCBS Claims Status Processing Intermittently. Click for details! 6/4/2026 8:51:40 AM 6/4/2026 8:52:19 AM  
Intermittent Disruptions Tufts Health Plan Eligibility Processing Intermittently. Click for details! 6/4/2026 5:31:00 AM 6/4/2026 9:35:43 AM  
Intermittent Disruptions Tufts Health Public Plans Eligibility Processing Intermittently. Click for details! 6/4/2026 5:31:00 AM 6/4/2026 9:39:24 AM  
Intermittent Disruptions Oxford Health Plan Eligibility Processing Intermittently. Click for details! 6/4/2026 11:49:13 AM 6/4/2026 11:49:50 AM  
Content Issue Transamerica Financial Life Eligibility Content Issue. Click here for details! 3/2/2026 2:43:51 PM 6/1/2026 3:17:37 PM  
Content Issue Baylor Scott and White Eligibility Content Issue. Click here for details! 4/30/2026 2:19:44 PM 6/1/2026 5:46:22 AM  
Content Issue First Choice Health Eligibility Content Issue. Click here for details! 5/6/2026 8:11:31 AM 6/3/2026 12:59:14 PM  
Content Issue St Vincent Catholic Medical Centers Eligibility Content Issue. Click here for details! 5/15/2026 11:59:25 AM 5/15/2026 12:00:00 PM  
Content Issue VA Health Administration Center Eligibility Content Issue. Click here for details! 5/18/2026 10:50:13 AM 6/3/2026 1:27:25 PM  
Content Issue Triple-S Salud (BCBS Puerto Rico) Eligibility Content Issue. Click here for details! 5/18/2026 1:34:05 PM 6/3/2026 1:29:40 PM  
Content Issue SANA Benefits Eligibility Content Issue. Click here for details! 5/20/2026 8:02:34 AM 6/3/2026 1:30:49 PM  
Content Issue Imperial Health Plan of California Eligibility Content Issue. Click here for details! 5/20/2026 10:58:39 AM 6/3/2026 1:21:11 PM  
Content Issue Plan De Salud Hospital Menonita Eligibility Content Issue. Click here for details! 5/29/2026 1:22:29 PM 6/3/2026 1:36:01 PM  
Service is operational SCAN HMO Eligibility Now Available. Click here for more details! 6/4/2026 7:02:00 AM 6/4/2026 10:25:32 AM 6/4/2026 8:30:00 AM
Service is operational TRICARE West Claims Status Now Available. Click here for more details! 6/4/2026 6:42:00 AM 6/4/2026 10:34:49 AM 6/4/2026 9:11:00 AM
Service is operational Wellcare By Allwell from AZ Complete Health Eligibility Now Available. Click here for more details! 6/3/2026 9:48:06 AM 6/4/2026 9:19:25 AM 6/4/2026 9:19:10 AM
Service is operational Key Benefit Administrators Eligibility Now Available. Click here for more details! 6/1/2026 11:25:00 PM 6/4/2026 11:13:25 AM 6/4/2026 9:23:00 AM
Service is operational BCBS North Dakota Claims Status Now Available. Click here for more details! 6/3/2026 9:22:54 AM 6/4/2026 9:28:40 AM 6/4/2026 9:28:10 AM
Service is operational Priority Health Eligibility Now Available. Click here for more details! 6/4/2026 6:21:00 AM 6/4/2026 10:15:20 AM 6/4/2026 9:30:00 AM
Service is operational CareFirst BCBS Eligibility Now Available. Click here for more details! 6/3/2026 8:09:20 AM 6/4/2026 9:44:00 AM 6/4/2026 9:43:10 AM
Service is operational Prairie States Eligibility Now Available. Click here for more details! 5/28/2026 11:07:20 AM 6/4/2026 11:42:13 AM 6/4/2026 10:00:00 AM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
There are no Standing Issues to report.
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance Blue Exchange 6/4/2026 at 8:00:00 PM 6/5/2026 at 8:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 6/4/2026 at 10:00:00 PM 6/5/2026 at 6:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance Avera Health Plans Eligibility Posted on Current Issues Tab
Scheduled Maintenance Cencal Health Plan Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Dean Health Plan Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Dean Health Plan Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Delaware Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance District of Columbia Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance HealthPlans Inc Eligibility Posted on Current Issues Tab
Scheduled Maintenance HealthPlans Inc Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Key Benefit Administrators Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Maryland Medicaid Claims Status Posted on Current Issues Tab
Scheduled Maintenance Maryland Medicaid Eligibility Posted on Current Issues Tab
Scheduled Maintenance Maryland Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medica (WellFirst) Eligibility Posted on Current Issues Tab
Scheduled Maintenance New Mexico Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance New Mexico Medicaid Eligibility Posted on Current Issues Tab
Scheduled Maintenance Tufts Health Public Plans Eligibility Posted on Current Issues Tab