ExperianHealth Experian Health Product Dashboard Payer Status
Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Hawaii Medical Assurance Association Eligibility Payer Unavailable. Click here for details! 3/19/2026 10:11:00 AM 7/6/2026 2:49:11 PM  
Service not available Medica (WellFirst) Eligibility Payer Unavailable. Click here for details! 4/3/2026 10:18:36 AM 7/8/2026 10:51:09 AM  
Service not available Avera Health Plans Eligibility Payer Unavailable. Click here for details! 5/26/2026 10:35:23 AM 7/7/2026 8:28:01 PM  
Service not available SANA Benefits Claims Status Payer Unavailable. Click here for details! 5/27/2026 9:50:51 AM 7/8/2026 4:43:05 PM  
Service not available Avera Health Plans Claims Status Payer Unavailable. Click here for details! 5/28/2026 9:22:01 AM 7/7/2026 8:28:31 PM  
Service not available Heritage Physician Network (Houston) Eligibility Payer Unavailable. Click here for details! 5/29/2026 1:31:44 PM 7/8/2026 4:56:19 PM  
Service not available Maryland Medicaid Claims Status Payer Unavailable. Click here for details! 5/26/2026 5:00:00 AM 7/8/2026 11:26:14 AM  
Service not available AmeriBen Eligibility Payer Unavailable. Click here for details! 7/8/2026 8:25:00 AM 7/9/2026 10:52:47 AM  
Service not available WellCare Medicare Eligibility Payer Unavailable. Click here for details! 7/1/2026 5:35:43 PM 7/7/2026 7:49:02 PM  
Service not available Windsor Medicare Extra Eligibility Payer Unavailable. Click here for details! 7/2/2026 7:46:50 PM 7/7/2026 5:16:43 PM  
Service not available WellCare Medicaid Eligibility Payer Unavailable. Click here for details! 7/6/2026 8:37:46 AM 7/8/2026 9:30:21 AM  
Service not available Michigan Medicaid Eligibility Payer Unavailable. Click here for details! 7/5/2026 12:01:00 AM 7/8/2026 12:30:08 PM  
Service not available Michigan Medicaid Claims Status Payer Unavailable. Click here for details! 7/5/2026 12:01:00 AM 7/8/2026 12:30:39 PM  
Service not available Community Care Health Eligibility Payer Unavailable. Click here for details! 7/7/2026 1:06:21 PM 7/8/2026 12:36:44 PM  
Service not available Imagine360 Eligibility Payer Unavailable. Click here for details! 7/8/2026 8:00:00 AM 7/8/2026 9:31:46 AM  
Service not available Reliance Standard Life Eligibility Payer Unavailable. Click here for details! 7/8/2026 11:35:47 PM 7/8/2026 1:10:28 PM  
Service not available Well Sense Health Plan Eligibility Payer Unavailable. Click here for details! 7/8/2026 11:56:28 AM 7/8/2026 1:13:52 PM  
Service not available EBMS Eligibility Payer Unavailable. Click here for details! 7/8/2026 8:00:00 AM 7/8/2026 1:35:43 PM  
Service not available Kempton Company Claims Status Payer Unavailable. Click here for details! 7/6/2026 6:00:00 AM 7/9/2026 6:58:59 AM  
Service not available Alabama Medicaid Claims Status Payer Unavailable. Click here for details! 7/9/2026 12:40:12 AM 7/9/2026 9:40:35 AM  
Service not available Lucent Health - Nashville Eligibility Payer Unavailable. Click here for details! 7/9/2026 2:00:25 AM 7/9/2026 10:16:48 AM  
Service not available Geisinger Health Plan Eligibility Payer Unavailable. Click here for details! 7/9/2026 10:12:23 AM 7/9/2026 11:05:34 AM  
Service not available Geisinger Health Plan Gold Eligibility Payer Unavailable. Click here for details! 7/8/2026 4:43:01 PM 7/9/2026 11:09:33 AM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 2/2/2026 7:00:39 AM 7/8/2026 4:38:24 PM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 2/23/2026 12:00:00 PM 7/8/2026 4:38:38 PM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 2:20:00 PM 7/2/2026 1:14:11 PM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 4/7/2026 2:00:00 AM 7/9/2026 8:00:07 AM  
Intermittent Disruptions Blue Cross Community Health Plans Medicare Eligibility Processing Intermittently. Click for details! 5/6/2026 7:50:00 AM 7/8/2026 11:52:55 AM  
Intermittent Disruptions Blue Cross Community Health Plans Eligibility Processing Intermittently. Click for details! 5/6/2026 7:50:00 AM 7/8/2026 11:55:24 AM  
Intermittent Disruptions Prairie States Eligibility Processing Intermittently. Click for details! 6/12/2026 4:07:00 PM 7/6/2026 2:26:11 PM  
Intermittent Disruptions BCBS of Kansas City Eligibility Processing Intermittently. Click for details! 6/11/2026 12:00:20 AM 7/8/2026 10:51:33 AM  
Intermittent Disruptions BCBS of Kansas City Claims Status Processing Intermittently. Click for details! 6/15/2026 8:23:23 AM 7/8/2026 10:50:24 AM  
Intermittent Disruptions Automated Benefit Services Eligibility Processing Intermittently. Click for details! 6/17/2026 2:40:38 PM 7/6/2026 2:17:43 PM  
Intermittent Disruptions Pennsylvania Health and Wellness Eligibility Processing Intermittently. Click for details! 6/24/2026 11:23:24 AM 7/2/2026 11:22:59 PM  
Intermittent Disruptions Managed Health Services Indiana Eligibility Processing Intermittently. Click for details! 6/24/2026 11:53:37 AM 7/2/2026 11:13:09 PM  
Intermittent Disruptions CareFirst BCBS Eligibility Processing Intermittently. Click for details! 6/25/2026 9:18:06 AM 7/2/2026 10:58:04 PM  
Intermittent Disruptions Pennsylvania Medicaid Batch Claims Status Processing Intermittently. Click for details! 6/25/2026 5:28:38 PM 7/7/2026 8:14:19 PM  
Intermittent Disruptions Wellmark BCBS Claims Status Processing Intermittently. Click for details! 7/8/2026 7:08:19 AM 7/8/2026 9:49:39 AM  
Intermittent Disruptions BC of Northeast Pennsylvania Eligibility Processing Intermittently. Click for details! 7/8/2026 1:12:09 PM 7/8/2026 1:35:36 PM  
Intermittent Disruptions SelectHealth Claims Status Processing Intermittently. Click for details! 7/8/2026 7:45:00 AM 7/8/2026 1:41:03 PM  
Intermittent Disruptions HealthSpring Medicare Advantage Eligibility Processing Intermittently. Click for details! 7/8/2026 3:04:35 PM 7/8/2026 3:19:11 PM  
Intermittent Disruptions Priority Health Eligibility Processing Intermittently. Click for details! 7/9/2026 12:00:41 AM 7/9/2026 7:54:10 AM  
Intermittent Disruptions Wyoming Medicaid Eligibility Processing Intermittently. Click for details! 7/9/2026 8:39:00 AM 7/9/2026 10:07:02 AM  
Intermittent Disruptions Montana Medicaid Eligibility Processing Intermittently. Click for details! 7/9/2026 7:34:50 AM 7/9/2026 9:37:14 AM  
Intermittent Disruptions Alaska Medicaid Eligibility Processing Intermittently. Click for details! 7/9/2026 8:38:30 AM 7/9/2026 9:49:01 AM  
Intermittent Disruptions CIGNA Claims Status Processing Intermittently. Click for details! 7/9/2026 7:08:33 AM 7/9/2026 9:54:01 AM  
Intermittent Disruptions CalOptima Eligibility Processing Intermittently. Click for details! 7/9/2026 7:34:26 AM 7/9/2026 10:02:01 AM  
Intermittent Disruptions Providence Health Plan Eligibility Processing Intermittently. Click for details! 7/9/2026 8:00:39 AM 7/9/2026 10:24:03 AM  
Intermittent Disruptions HealthNow Eligibility Processing Intermittently. Click for details! 7/9/2026 8:37:16 AM 7/9/2026 10:32:52 AM  
Intermittent Disruptions HealthPlus of Michigan Eligibility Processing Intermittently. Click for details! 7/9/2026 7:37:27 AM 7/9/2026 10:38:07 AM  
Intermittent Disruptions New Hampshire Medicaid Eligibility Processing Intermittently. Click for details! 7/9/2026 8:37:01 AM 7/9/2026 11:17:29 AM  
Content Issue St Vincent Catholic Medical Centers Eligibility Content Issue. Click here for details! 5/15/2026 11:59:25 AM 6/22/2026 1:20:52 PM  
Content Issue Plan De Salud Hospital Menonita Eligibility Content Issue. Click here for details! 5/29/2026 1:22:29 PM 7/8/2026 4:45:31 PM  
Content Issue Kemper Benefits Eligibility Content Issue. Click here for details! 4/19/2026 7:00:00 AM 7/6/2026 1:51:46 PM  
Content Issue The Alliance Eligibility Content Issue. Click here for details! 6/29/2026 2:40:52 PM 6/29/2026 2:43:15 PM  
Content Issue Wellpoint Federal (NGS) Medicare Part B New York Downstate Batch Claims Status Content Issue. Click here for details! 6/10/2026 8:17:34 AM 7/7/2026 8:19:01 PM  
Service is operational Nebraska Medicaid Eligibility Now Available. Click here for more details! 7/9/2026 5:30:59 AM 7/9/2026 9:32:31 AM 7/9/2026 6:50:00 AM
Service is operational WellMed Eligibility Now Available. Click here for more details! 7/9/2026 7:36:00 AM 7/9/2026 9:36:42 AM 7/9/2026 9:00:00 AM
Service is operational PreferredOne Eligibility Now Available. Click here for more details! 7/9/2026 7:35:04 AM 7/9/2026 9:29:43 AM 7/9/2026 9:03:00 AM
Service is operational Elderplan Eligibility Now Available. Click here for more details! 7/9/2026 7:34:00 AM 7/9/2026 9:26:26 AM 7/9/2026 9:04:00 AM
Service is operational Regence Blue Shield of Washington Eligibility Now Available. Click here for more details! 7/9/2026 9:10:31 AM 7/9/2026 11:29:25 AM 7/9/2026 9:40:00 AM
Service is operational Regence Blue Shield of Idaho Eligibility Now Available. Click here for more details! 7/9/2026 9:19:30 AM 7/9/2026 11:38:42 AM 7/9/2026 9:40:00 AM
Service is operational BCBS Nebraska Eligibility Now Available. Click here for more details! 7/9/2026 9:30:15 AM 7/9/2026 10:55:32 AM 7/9/2026 9:45:00 AM
Service is operational Freedom Health Eligibility Now Available. Click here for more details! 7/9/2026 10:01:36 AM 7/9/2026 10:47:36 AM 7/9/2026 10:25:00 AM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
There are no Standing Issues to report.
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance Blue Exchange 7/9/2026 at 8:00:00 PM 7/10/2026 at 8:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 7/9/2026 at 10:00:00 PM 7/10/2026 at 6:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance Aetna Better Health (WV) Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Alaska Medicaid Eligibility Posted on Current Issues Tab
Scheduled Maintenance Alignment Health Plan Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Alignment Health Plan Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance AmeriBen Eligibility Posted on Current Issues Tab
Scheduled Maintenance AmeriBen Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Blue Shield of Northeastern NY Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Cencal Health Plan Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Community Health Group Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Community Health Group Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Community Health Group Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Community Health Group Medicare Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Cox Health Plans Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance EBMS Eligibility Posted on Current Issues Tab
Scheduled Maintenance Geisinger Health Plan Eligibility Posted on Current Issues Tab
Scheduled Maintenance Geisinger Health Plan Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Geisinger Health Plan Gold Eligibility Posted on Current Issues Tab
Scheduled Maintenance Health Team Advantage Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Imagine360 Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Imagine360 Eligibility Posted on Current Issues Tab
Scheduled Maintenance Inland Empire Health Plan Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Kaiser Foundation Health Plan of Colorado Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Kaiser Foundation Health Plan of Colorado Medicare Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Kaiser Foundation Health Plan of the Mid-Atlantic States Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Maryland Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medica (WellFirst) Eligibility Posted on Current Issues Tab
Scheduled Maintenance Missouri Medicaid Claims Status Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Missouri Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance New Hampshire Medicaid Eligibility Posted on Current Issues Tab
Scheduled Maintenance Partnership HealthPlan of California Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Pennsylvania Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Priority Health Eligibility Posted on Current Issues Tab
Scheduled Maintenance Providence Health Plan Eligibility Posted on Current Issues Tab
Scheduled Maintenance Providence Health Plan Medicare Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance USAA Medicare Supplement Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group