Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Hawaii Medical Assurance Association Eligibility Payer Unavailable. Click here for details! 3/19/2026 10:11:00 AM 5/14/2026 12:13:27 PM  
Service not available C and O Employees Hospital Association Eligibility Payer Unavailable. Click here for details! 12/1/2025 1:16:50 PM 5/11/2026 12:14:14 PM  
Service not available Dean Health Plan Eligibility Payer Unavailable. Click here for details! 4/3/2026 9:56:57 AM 5/15/2026 1:55:10 PM  
Service not available Medica (WellFirst) Eligibility Payer Unavailable. Click here for details! 4/3/2026 10:18:36 AM 5/15/2026 1:55:34 PM  
Service not available Dean Health Plan Medicaid Eligibility Payer Unavailable. Click here for details! 4/3/2026 1:17:05 PM 5/15/2026 1:56:11 PM  
Service not available Provider Partners Health Plan of Missouri Eligibility Payer Unavailable. Click here for details! 4/22/2026 11:00:55 PM 5/12/2026 7:46:06 AM  
Service not available Empower Healthcare Solutions Eligibility Payer Unavailable. Click here for details! 4/23/2026 2:29:00 AM 5/11/2026 1:15:57 PM  
Service not available Christian Brothers Services Eligibility Payer Unavailable. Click here for details! 5/7/2026 10:43:52 AM 5/15/2026 9:55:35 AM  
Service not available Liberty Dental Plan Eligibility Payer Unavailable. Click here for details! 5/15/2026 12:00:47 AM 5/15/2026 7:52:18 AM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 2/2/2026 7:00:39 AM 5/12/2026 9:23:20 AM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 2/23/2026 12:00:00 PM 5/12/2026 9:23:35 AM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 2:20:00 PM 5/12/2026 7:44:03 AM  
Intermittent Disruptions District of Columbia Medicaid Eligibility Processing Intermittently. Click for details! 3/26/2026 7:06:24 AM 5/11/2026 9:31:58 AM  
Intermittent Disruptions City of New York Health Benefits Program Eligibility Processing Intermittently. Click for details! 4/6/2026 6:01:28 AM 5/15/2026 5:21:21 AM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 4/7/2026 2:00:00 AM 5/11/2026 12:58:36 PM  
Intermittent Disruptions New Mexico Medicaid Eligibility Processing Intermittently. Click for details! 4/28/2026 2:16:38 PM 5/11/2026 1:54:16 PM  
Intermittent Disruptions Blue Cross Community Health Plans Medicare Eligibility Processing Intermittently. Click for details! 5/4/2026 10:12:43 AM 5/15/2026 12:37:43 PM  
Intermittent Disruptions Blue Cross Community Health Plans Eligibility Processing Intermittently. Click for details! 5/6/2026 9:05:28 AM 5/13/2026 11:14:35 AM  
Intermittent Disruptions Maryland Medicaid Eligibility Processing Intermittently. Click for details! 5/7/2026 6:16:08 AM 5/14/2026 8:05:21 AM  
Intermittent Disruptions Sentara Health Plans Eligibility Processing Intermittently. Click for details! 5/11/2026 8:17:39 AM 5/11/2026 8:18:13 AM  
Intermittent Disruptions Missouri Medicaid Eligibility Processing Intermittently. Click for details! 5/11/2026 7:00:00 AM 5/12/2026 12:16:24 PM  
Intermittent Disruptions HealthPlans Inc Eligibility Processing Intermittently. Click for details! 5/11/2026 1:31:19 PM 5/13/2026 3:10:43 PM  
Intermittent Disruptions BCBS of Kansas City Claims Status Processing Intermittently. Click for details! 5/12/2026 3:30:31 AM 5/15/2026 9:50:59 AM  
Intermittent Disruptions SCAN HMO Eligibility Processing Intermittently. Click for details! 5/15/2026 7:00:00 AM 5/15/2026 7:39:10 AM  
Intermittent Disruptions Pennsylvania Medicaid Eligibility Processing Intermittently. Click for details! 5/15/2026 9:41:15 AM 5/15/2026 9:41:32 AM  
Intermittent Disruptions AmeriBen Eligibility Processing Intermittently. Click for details! 5/15/2026 7:00:00 AM 5/15/2026 11:08:09 AM  
Intermittent Disruptions MetLife Eligibility Processing Intermittently. Click for details! 5/15/2026 1:58:22 PM 5/15/2026 1:58:54 PM  
Content Issue Standard Insurance of New York Eligibility Content Issue. Click here for details! 2/27/2026 12:19:10 PM 5/8/2026 3:51:10 PM  
Content Issue Transamerica Financial Life Eligibility Content Issue. Click here for details! 3/2/2026 2:43:51 PM 5/8/2026 3:52:41 PM  
Content Issue Baylor Scott and White Eligibility Content Issue. Click here for details! 4/30/2026 2:19:44 PM 5/11/2026 12:00:57 PM  
Content Issue First Choice Health Eligibility Content Issue. Click here for details! 5/6/2026 8:11:31 AM 5/11/2026 12:10:20 PM  
Content Issue Blue Cross Community Health Plans Claims Status Content Issue. Click here for details! 5/7/2026 11:07:21 AM 5/15/2026 12:48:53 PM  
Content Issue AFLAC Medicare Supplement Eligibility Content Issue. Click here for details! 5/8/2026 2:44:55 PM 5/15/2026 12:38:08 PM  
Content Issue Mary Washington Health Plan Eligibility Content Issue. Click here for details! 5/12/2026 2:58:14 PM 5/12/2026 2:58:54 PM  
Content Issue St Vincent Catholic Medical Centers Eligibility Content Issue. Click here for details! 5/15/2026 11:59:25 AM 5/15/2026 12:00:00 PM  
Service is operational South Carolina Medicaid Eligibility Now Available. Click here for more details! 5/15/2026 3:03:23 AM 5/15/2026 7:44:25 AM 5/15/2026 3:28:00 AM
Service is operational Horizon NJ Health Eligibility Now Available. Click here for more details! 5/14/2026 5:26:00 AM 5/15/2026 8:17:47 AM 5/15/2026 8:00:00 AM
Service is operational BCBS of Kansas City Eligibility Now Available. Click here for more details! 5/11/2026 2:30:26 AM 5/15/2026 9:50:21 AM 5/15/2026 9:30:00 AM
Service is operational Priority Health Eligibility Now Available. Click here for more details! 5/15/2026 1:30:31 AM 5/15/2026 10:00:20 AM 5/15/2026 10:00:00 AM
Service is operational Zing Health Eligibility Now Available. Click here for more details! 5/15/2026 12:00:30 PM 5/15/2026 1:01:23 PM 5/15/2026 12:35:00 PM
Service is operational VNS Choice Eligibility Now Available. Click here for more details! 5/14/2026 2:12:06 PM 5/15/2026 1:04:40 PM 5/15/2026 1:00:00 PM
Service is operational DentaQuest Eligibility Now Available. Click here for more details! 5/14/2026 2:57:04 PM 5/15/2026 1:08:41 PM 5/15/2026 1:00:00 PM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
There are no Standing Issues to report.
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance Blue Exchange 5/15/2026 at 8:00:00 PM 5/16/2026 at 8:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 5/15/2026 at 10:00:00 PM 5/16/2026 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Anthem NY 5/16/2026 at 12:00:00 AM 5/16/2026 at 1:00:00 AM Click here for more details!
Scheduled Maintenance California Medicaid 5/16/2026 at 2:00:00 AM 5/16/2026 at 4:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance Christian Brothers Services Eligibility Posted on Current Issues Tab
Scheduled Maintenance Dean Health Plan Eligibility Posted on Current Issues Tab
Scheduled Maintenance Dean Health Plan Medicaid Eligibility Posted on Current Issues Tab
Scheduled Maintenance Liberty Dental Plan Eligibility Posted on Current Issues Tab
Scheduled Maintenance Maryland Medicaid Eligibility Posted on Current Issues Tab
Scheduled Maintenance Maryland Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medica (WellFirst) Eligibility Posted on Current Issues Tab
Scheduled Maintenance Provider Partners Health Plan of Missouri Eligibility Posted on Current Issues Tab
Scheduled Maintenance Standard Insurance of New York Eligibility Posted on Current Issues Tab