Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Hawaii Medical Assurance Association Eligibility Payer Unavailable. Click here for details! 3/19/2026 10:11:00 AM 3/19/2026 12:08:59 PM  
Service not available Maryland Medicaid Claims Status Payer Unavailable. Click here for details! 11/12/2025 4:00:35 PM 3/18/2026 5:49:11 AM  
Service not available Central California Alliance Health Eligibility Payer Unavailable. Click here for details! 12/29/2025 5:46:21 PM 3/16/2026 1:12:39 PM  
Service not available Sonder Health Plans Eligibility Payer Unavailable. Click here for details! 3/2/2026 12:00:24 AM 3/2/2026 9:19:08 AM  
Service not available Loomis Eligibility Payer Unavailable. Click here for details! 3/2/2026 2:46:16 PM 3/19/2026 10:15:37 AM  
Service not available C and O Employees Hospital Association Eligibility Payer Unavailable. Click here for details! 12/1/2025 1:16:50 PM 3/16/2026 1:16:25 PM  
Service not available District of Columbia Medicaid Eligibility Payer Unavailable. Click here for details! 2/26/2026 12:45:00 PM 3/16/2026 11:54:58 AM  
Service not available Reliance Standard Life Eligibility Payer Unavailable. Click here for details! 3/12/2026 10:07:06 AM 3/12/2026 10:07:28 AM  
Service not available Priority Health Eligibility Payer Unavailable. Click here for details! 3/17/2026 1:49:19 PM 3/18/2026 8:05:41 AM  
Intermittent Disruptions Allegiance Eligibility Processing Intermittently. Click for details! 10/21/2025 11:46:13 AM 2/23/2026 11:37:16 AM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 2/2/2026 7:00:39 AM 3/16/2026 1:34:18 PM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 2/23/2026 12:00:00 PM 3/18/2026 8:24:23 AM  
Intermittent Disruptions City of New York Health Benefits Program Eligibility Processing Intermittently. Click for details! 2/26/2026 6:07:03 AM 3/19/2026 1:05:33 PM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 12:00:00 AM 2/26/2026 2:24:46 PM  
Intermittent Disruptions Network Health (WI) Claims Status Processing Intermittently. Click for details! 3/3/2026 7:22:14 AM 3/3/2026 9:18:03 AM  
Intermittent Disruptions Automated Benefit Services Eligibility Processing Intermittently. Click for details! 4/4/2025 6:06:57 AM 3/19/2026 5:23:35 AM  
Intermittent Disruptions The Health Plan Eligibility Processing Intermittently. Click for details! 3/10/2026 2:26:39 PM 3/16/2026 2:52:18 PM  
Intermittent Disruptions The Health Plan Medicare Eligibility Processing Intermittently. Click for details! 3/9/2026 12:47:12 PM 3/17/2026 11:20:29 AM  
Intermittent Disruptions The Health Plan of West Virginia Eligibility Processing Intermittently. Click for details! 3/9/2026 1:16:47 PM 3/13/2026 12:59:58 PM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 3/10/2026 5:00:00 AM 3/17/2026 12:10:04 PM  
Intermittent Disruptions CIGNA Eligibility Processing Intermittently. Click for details! 3/13/2026 5:17:48 AM 3/13/2026 8:30:12 AM  
Intermittent Disruptions CareFirst BCBS Eligibility Processing Intermittently. Click for details! 3/16/2026 9:02:43 AM 3/16/2026 9:03:25 AM  
Intermittent Disruptions ConnectiCare Eligibility Processing Intermittently. Click for details! 3/16/2026 2:00:25 PM 3/16/2026 2:01:04 PM  
Intermittent Disruptions PersonifyHealth formerly Healthcomp South Eligibility Processing Intermittently. Click for details! 3/16/2026 4:22:46 PM 3/17/2026 8:16:04 AM  
Intermittent Disruptions Medica Health Plan Solutions Claims Status Processing Intermittently. Click for details! 3/17/2026 8:45:48 AM 3/19/2026 11:02:43 AM  
Intermittent Disruptions Prairie States Eligibility Processing Intermittently. Click for details! 3/17/2026 6:00:00 AM 3/17/2026 8:48:56 AM  
Intermittent Disruptions The Health Plan Medicaid Eligibility Processing Intermittently. Click for details! 3/17/2026 8:55:59 AM 3/17/2026 8:56:19 AM  
Intermittent Disruptions HealthSpring Eligibility Processing Intermittently. Click for details! 3/17/2026 9:55:39 AM 3/17/2026 11:01:04 AM  
Intermittent Disruptions Blue Cross Community Health Plans Claims Status Processing Intermittently. Click for details! 3/17/2026 11:35:19 AM 3/19/2026 11:18:30 AM  
Intermittent Disruptions Aetna Better Health (OH) Eligibility Processing Intermittently. Click for details! 3/17/2026 2:01:27 PM 3/17/2026 2:01:47 PM  
Intermittent Disruptions Gravie Inc. Eligibility Processing Intermittently. Click for details! 3/18/2026 5:56:17 AM 3/18/2026 5:56:38 AM  
Intermittent Disruptions Georgia Medicaid Eligibility Processing Intermittently. Click for details! 3/18/2026 8:18:30 AM 3/18/2026 1:53:58 PM  
Intermittent Disruptions Dean Health Plan Eligibility Processing Intermittently. Click for details! 3/18/2026 11:29:52 AM 3/19/2026 11:22:20 AM  
Intermittent Disruptions Medica (WellFirst) Eligibility Processing Intermittently. Click for details! 3/18/2026 11:37:26 AM 3/19/2026 11:23:47 AM  
Intermittent Disruptions Mercy Care Plan Medicaid Eligibility Processing Intermittently. Click for details! 3/18/2026 1:35:27 PM 3/18/2026 1:36:19 PM  
Intermittent Disruptions American Retirement Life Ins Co Medicare Supplement Claims Status Processing Intermittently. Click for details! 3/19/2026 9:17:26 AM 3/19/2026 9:17:43 AM  
Intermittent Disruptions Great-West Eligibility Processing Intermittently. Click for details! 3/19/2026 9:10:34 AM 3/19/2026 9:56:56 AM  
Intermittent Disruptions Health Partners of MN Commercial Eligibility Processing Intermittently. Click for details! 3/19/2026 9:48:00 AM 3/19/2026 10:31:54 AM  
Intermittent Disruptions Blue Cross Community Health Plans Eligibility Processing Intermittently. Click for details! 3/19/2026 11:13:25 AM 3/19/2026 11:13:44 AM  
Intermittent Disruptions Blue Cross Community Health Plans Eligibility Processing Intermittently. Click for details! 3/19/2026 11:39:30 AM 3/19/2026 11:39:51 AM  
Content Issue First Medical Network Eligibility Content Issue. Click here for details! 12/8/2025 9:43:10 AM 3/19/2026 8:14:01 AM  
Content Issue Baylor Scott and White Eligibility Content Issue. Click here for details! 2/12/2026 10:42:09 AM 2/12/2026 10:43:39 AM  
Content Issue Standard Insurance of New York Eligibility Content Issue. Click here for details! 2/27/2026 12:19:10 PM 3/2/2026 3:59:07 PM  
Content Issue Transamerica Financial Life Eligibility Content Issue. Click here for details! 3/2/2026 2:43:51 PM 3/19/2026 9:48:38 AM  
Content Issue Bankers Life and Casualty Eligibility Content Issue. Click here for details! 3/12/2026 12:55:17 PM 3/12/2026 12:56:30 PM  
Service is operational Asuris Northwest Health Eligibility Now Available. Click here for more details! 3/17/2026 8:37:00 AM 3/19/2026 10:02:11 AM 3/18/2026 10:25:00 PM
Service is operational PEHP Commercial Eligibility Now Available. Click here for more details! 3/18/2026 1:25:13 PM 3/19/2026 5:31:35 AM 3/19/2026 5:31:15 AM
Service is operational PEHP Medicare Eligibility Now Available. Click here for more details! 3/18/2026 1:26:04 PM 3/19/2026 5:33:16 AM 3/19/2026 5:32:15 AM
Service is operational AFLAC Medicare Supplement Eligibility Now Available. Click here for more details! 2/23/2026 10:22:15 AM 3/19/2026 8:59:05 AM 3/19/2026 8:58:10 AM
Service is operational Healthcare Management Administrators Eligibility Now Available. Click here for more details! 3/17/2026 5:00:00 AM 3/19/2026 11:38:17 AM 3/19/2026 9:00:00 AM
Service is operational Delta Dental of Colorado Eligibility Now Available. Click here for more details! 3/16/2026 11:20:31 AM 3/19/2026 10:43:37 AM 3/19/2026 10:00:00 AM
Service is operational MetLife Eligibility Now Available. Click here for more details! 3/16/2026 11:26:07 AM 3/19/2026 10:59:38 AM 3/19/2026 10:00:00 AM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
Service not available Accountable Care Management Group Eligibility Payer Unavailable. Click here for details! 6/26/2025 6:21:34 AM 3/19/2026 5:56:03 AM
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance Blue Exchange 3/19/2026 at 8:00:00 PM 3/20/2026 at 8:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 3/19/2026 at 10:00:00 PM 3/20/2026 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Anthem NY 3/20/2026 at 12:00:00 AM 3/20/2026 at 1:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance Humana Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Loomis Eligibility Posted on Current Issues Tab
Scheduled Maintenance Pennsylvania Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Priority Health Eligibility Posted on Current Issues Tab
Scheduled Maintenance Priority Health Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance The Health Plan Medicare Eligibility Posted on Current Issues Tab