Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Medica (WellFirst) Eligibility Payer Unavailable. Click here for details! 4/3/2026 10:18:36 AM 8/13/2026 10:04:41 AM  
Service not available Avera Health Plans Eligibility Payer Unavailable. Click here for details! 5/26/2026 10:35:23 AM 8/10/2026 10:54:34 AM  
Service not available SANA Benefits Claims Status Payer Unavailable. Click here for details! 5/27/2026 9:50:51 AM 8/13/2026 10:41:27 AM  
Service not available Heritage Physician Network (Houston) Eligibility Payer Unavailable. Click here for details! 5/29/2026 1:31:44 PM 8/13/2026 10:42:35 AM  
Service not available Maryland Medicaid Claims Status Payer Unavailable. Click here for details! 5/26/2026 5:00:00 AM 8/13/2026 10:41:02 AM  
Service not available Imperial Health Plan of California Eligibility Payer Unavailable. Click here for details! 7/17/2026 8:42:21 AM 8/13/2026 10:44:16 AM  
Service not available CHRISTUS Health Plan New Mexico Medicare Advantage Eligibility Payer Unavailable. Click here for details! 7/29/2026 11:00:05 AM 8/13/2026 11:41:18 AM  
Service not available Maryland Medicaid Eligibility Payer Unavailable. Click here for details! 8/4/2026 8:22:27 AM 8/13/2026 10:43:25 AM  
Service not available Kempton Company Claims Status Payer Unavailable. Click here for details! 8/4/2026 12:00:00 PM 8/10/2026 7:02:36 AM  
Service not available UnitedHealthcare Community Plan KS - Kancare Eligibility Payer Unavailable. Click here for details! 8/10/2026 8:11:47 AM 8/10/2026 8:12:43 AM  
Service not available Comm Care of OK Claims Status Payer Unavailable. Click here for details! 8/10/2026 9:24:44 AM 8/10/2026 9:25:33 AM  
Service not available Wellfleet Group LLC Eligibility Payer Unavailable. Click here for details! 8/10/2026 10:00:14 AM 8/10/2026 10:00:30 AM  
Service not available Puritan Life Insurance Eligibility Payer Unavailable. Click here for details! 8/10/2026 10:16:36 AM 8/10/2026 10:16:52 AM  
Service not available Delta Dental of Ohio Eligibility Payer Unavailable. Click here for details! 8/12/2026 6:25:14 AM 8/13/2026 5:42:42 AM  
Service not available AmeriBen Claims Status Payer Unavailable. Click here for details! 8/1/2026 7:00:00 AM 8/12/2026 7:23:02 AM  
Service not available Aetna Better Health (MI) Eligibility Payer Unavailable. Click here for details! 8/12/2026 11:11:11 AM 8/12/2026 11:13:49 AM  
Service not available Aetna Better Health (NJ) Eligibility Payer Unavailable. Click here for details! 8/12/2026 11:25:09 AM 8/12/2026 11:25:32 AM  
Service not available Delta Dental of Michigan Eligibility Payer Unavailable. Click here for details! 8/12/2026 11:35:40 AM 8/13/2026 5:45:26 AM  
Service not available Aetna Better Health (KS) Eligibility Payer Unavailable. Click here for details! 8/12/2026 1:45:14 PM 8/12/2026 1:45:31 PM  
Service not available Delta Dental of MN Eligibility Payer Unavailable. Click here for details! 8/12/2026 1:47:48 PM 8/13/2026 5:46:47 AM  
Service not available Vermont Medicaid Claims Status Payer Unavailable. Click here for details! 8/13/2026 8:29:17 AM 8/13/2026 8:29:52 AM  
Service not available MVP Health Care Claims Status Payer Unavailable. Click here for details! 8/13/2026 12:00:18 AM 8/13/2026 8:52:38 AM  
Service not available Aetna Better Health (TX) CHIP Claims Status Payer Unavailable. Click here for details! 8/13/2026 9:08:09 AM 8/13/2026 9:08:28 AM  
Service not available WPS Health Insurance Eligibility Payer Unavailable. Click here for details! 8/13/2026 9:32:35 AM 8/13/2026 9:33:00 AM  
Service not available Delta Dental of Indiana Eligibility Payer Unavailable. Click here for details! 8/13/2026 9:38:58 AM 8/13/2026 9:39:28 AM  
Service not available Delta Dental of Colorado Eligibility Payer Unavailable. Click here for details! 8/13/2026 9:46:08 AM 8/13/2026 9:46:27 AM  
Service not available State Mutual Medicare Supplement Eligibility Payer Unavailable. Click here for details! 8/13/2026 9:51:38 AM 8/13/2026 9:52:14 AM  
Service not available Virginia Medicaid Eligibility Payer Unavailable. Click here for details! 8/13/2026 9:18:36 AM 8/13/2026 10:03:12 AM  
Service not available HealthPlus of Michigan Eligibility Payer Unavailable. Click here for details! 8/13/2026 10:25:02 AM 8/13/2026 10:47:27 AM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 2:20:00 PM 8/13/2026 11:42:01 AM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 4/7/2026 2:00:00 AM 8/3/2026 1:23:48 PM  
Intermittent Disruptions Blue Cross Community Health Plans Medicare Eligibility Processing Intermittently. Click for details! 5/6/2026 7:50:00 AM 8/13/2026 10:45:29 AM  
Intermittent Disruptions Prairie States Eligibility Processing Intermittently. Click for details! 6/12/2026 4:07:00 PM 8/10/2026 6:55:00 AM  
Intermittent Disruptions BCBS of Kansas City Eligibility Processing Intermittently. Click for details! 6/11/2026 12:00:20 AM 8/13/2026 11:42:28 AM  
Intermittent Disruptions BCBS of Kansas City Claims Status Processing Intermittently. Click for details! 6/15/2026 8:23:23 AM 8/13/2026 11:42:53 AM  
Intermittent Disruptions SelectHealth Claims Status Processing Intermittently. Click for details! 7/8/2026 7:45:00 AM 8/10/2026 8:14:05 AM  
Intermittent Disruptions Medi-Share Eligibility Processing Intermittently. Click for details! 7/27/2026 2:22:55 PM 8/11/2026 1:19:52 PM  
Intermittent Disruptions Blue Cross Community Health Plans Eligibility Processing Intermittently. Click for details! 8/7/2026 7:15:23 AM 8/11/2026 1:57:42 PM  
Intermittent Disruptions BCBS of SC SC State Health Plan Eligibility Processing Intermittently. Click for details! 8/7/2026 1:55:21 PM 8/13/2026 11:43:26 AM  
Intermittent Disruptions WellCare Medicaid Eligibility Processing Intermittently. Click for details! 8/7/2026 4:56:43 PM 8/11/2026 11:48:08 AM  
Intermittent Disruptions BCBS of North Carolina Claims Status Processing Intermittently. Click for details! 8/10/2026 8:23:45 AM 8/10/2026 8:24:13 AM  
Intermittent Disruptions BCBS of North Carolina Eligibility Processing Intermittently. Click for details! 8/10/2026 8:35:20 AM 8/10/2026 8:35:38 AM  
Intermittent Disruptions Aetna Better Health (TX) Eligibility Processing Intermittently. Click for details! 8/10/2026 12:35:06 PM 8/10/2026 12:35:27 PM  
Intermittent Disruptions WellMed Claims Status Processing Intermittently. Click for details! 8/11/2026 7:01:56 AM 8/12/2026 12:55:54 PM  
Intermittent Disruptions Freedom Health Eligibility Processing Intermittently. Click for details! 8/11/2026 9:10:10 AM 8/11/2026 9:10:29 AM  
Intermittent Disruptions Aetna Better Health (IL) Eligibility Processing Intermittently. Click for details! 8/12/2026 10:41:27 AM 8/12/2026 10:42:05 AM  
Intermittent Disruptions Aetna Better Health (VA) Eligibility Processing Intermittently. Click for details! 8/12/2026 10:49:50 AM 8/12/2026 10:50:08 AM  
Intermittent Disruptions Aetna Better Health (OH) Eligibility Processing Intermittently. Click for details! 8/12/2026 11:01:40 AM 8/12/2026 11:01:52 AM  
Intermittent Disruptions Aetna Better Health (PA) Eligibility Processing Intermittently. Click for details! 8/12/2026 11:48:55 AM 8/12/2026 11:49:11 AM  
Intermittent Disruptions Aetna Better Health (TX) Eligibility Processing Intermittently. Click for details! 8/12/2026 1:19:39 PM 8/12/2026 1:19:59 PM  
Intermittent Disruptions VIVA Health Eligibility Processing Intermittently. Click for details! 8/13/2026 8:36:01 AM 8/13/2026 9:09:30 AM  
Intermittent Disruptions Automated Benefit Services Eligibility Processing Intermittently. Click for details! 8/13/2026 9:55:08 AM 8/13/2026 9:55:24 AM  
Content Issue St Vincent Catholic Medical Centers Eligibility Content Issue. Click here for details! 5/15/2026 11:59:25 AM 7/27/2026 6:29:20 AM  
Content Issue Pennsylvania Medicaid Batch Claims Status Content Issue. Click here for details! 6/25/2026 5:28:38 PM 8/10/2026 1:37:30 PM  
Content Issue The Alliance Eligibility Content Issue. Click here for details! 6/29/2026 2:40:52 PM 8/10/2026 2:10:27 PM  
Content Issue Triple-S Salud (BCBS Puerto Rico) Eligibility Content Issue. Click here for details! 7/21/2026 1:12:34 PM 8/12/2026 9:36:11 AM  
Service is operational BCBS of South Carolina Eligibility Now Available. Click here for more details! 8/10/2026 2:34:59 PM 8/13/2026 5:43:34 AM 8/13/2026 5:43:15 AM
Service is operational BCBS of Illinois Eligibility Now Available. Click here for more details! 8/13/2026 5:45:10 AM 8/13/2026 8:25:02 AM 8/13/2026 6:25:00 AM
Service is operational Highmark Wholecare (Medicaid) Eligibility Now Available. Click here for more details! 8/13/2026 5:38:00 AM 8/13/2026 8:02:23 AM 8/13/2026 6:30:00 AM
Service is operational BCBS of Hawaii (HMSA) Eligibility Now Available. Click here for more details! 8/13/2026 4:33:32 AM 8/13/2026 8:05:30 AM 8/13/2026 6:30:00 AM
Service is operational Aetna Better Health (MD) Eligibility Now Available. Click here for more details! 8/12/2026 3:10:23 PM 8/13/2026 10:58:38 AM 8/13/2026 8:13:10 AM
Service is operational Magellan Eligibility Now Available. Click here for more details! 8/13/2026 9:07:45 AM 8/13/2026 11:40:51 AM 8/13/2026 9:32:00 AM
Service is operational Aetna Better Health (NY) Eligibility Now Available. Click here for more details! 8/12/2026 2:48:02 PM 8/13/2026 11:42:35 AM 8/13/2026 11:41:10 AM
Service is operational Aetna Better Health (LA) Eligibility Now Available. Click here for more details! 8/12/2026 2:38:38 PM 8/13/2026 11:46:50 AM 8/13/2026 11:46:10 AM
Service is operational Aetna Better Health (KY) Eligibility Now Available. Click here for more details! 8/12/2026 2:22:02 PM 8/13/2026 11:52:19 AM 8/13/2026 11:52:10 AM
Service is operational Aetna Better Health (CA) Eligibility Now Available. Click here for more details! 8/12/2026 2:07:13 PM 8/13/2026 11:56:42 AM 8/13/2026 11:56:10 AM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
There are no Standing Issues to report.
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance Blue Exchange 8/13/2026 at 8:00:00 PM 8/14/2026 at 8:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 8/13/2026 at 10:00:00 PM 8/14/2026 at 6:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance Avera Health Plans Eligibility Posted on Current Issues Tab
Scheduled Maintenance Maryland Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medica (WellFirst) Eligibility Posted on Current Issues Tab
Scheduled Maintenance Virginia Medicaid Eligibility Posted on Current Issues Tab
Scheduled Maintenance Virginia Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group