ExperianHealth Experian Health Product Dashboard Payer Status
Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Hawaii Medical Assurance Association Eligibility Payer Unavailable. Click here for details! 3/19/2026 10:11:00 AM 4/1/2026 1:58:19 PM  
Service not available Central California Alliance Health Eligibility Payer Unavailable. Click here for details! 12/29/2025 5:46:21 PM 4/1/2026 1:57:13 PM  
Service not available Sonder Health Plans Eligibility Payer Unavailable. Click here for details! 3/2/2026 12:00:24 AM 3/2/2026 9:19:08 AM  
Service not available Loomis Eligibility Payer Unavailable. Click here for details! 3/2/2026 2:46:16 PM 4/2/2026 10:38:50 AM  
Service not available C and O Employees Hospital Association Eligibility Payer Unavailable. Click here for details! 12/1/2025 1:16:50 PM 4/1/2026 1:44:57 PM  
Service not available Health Alliance Plan Eligibility Payer Unavailable. Click here for details! 3/19/2026 2:57:54 PM 4/1/2026 5:12:26 PM  
Service not available HealthPlus of Michigan Eligibility Payer Unavailable. Click here for details! 3/20/2026 7:02:49 AM 3/20/2026 7:39:16 AM  
Service not available HealthPlus of Michigan Medicare Eligibility Payer Unavailable. Click here for details! 3/20/2026 12:00:53 AM 3/20/2026 12:55:24 PM  
Service not available New Mexico Medicaid Eligibility Payer Unavailable. Click here for details! 3/23/2026 8:46:32 AM 3/23/2026 8:47:17 AM  
Service not available HealthPlus of Michigan Medicaid Eligibility Payer Unavailable. Click here for details! 3/24/2026 12:01:01 AM 3/24/2026 8:01:28 AM  
Service not available Health Plan of San Joaquin Eligibility Payer Unavailable. Click here for details! 3/25/2026 9:19:00 AM 4/2/2026 1:42:35 PM  
Service not available Nevada Medicaid Eligibility Payer Unavailable. Click here for details! 3/29/2026 10:00:00 PM 3/30/2026 8:18:33 AM  
Service not available Health Alliance Medical Plan (IL) Eligibility Payer Unavailable. Click here for details! 3/30/2026 8:58:06 AM 3/30/2026 8:58:24 AM  
Service not available FirstCarolinaCare Ins Co Eligibility Payer Unavailable. Click here for details! 3/31/2026 11:12:30 AM 4/2/2026 11:15:25 AM  
Service not available Inland Empire Health Plan Eligibility Payer Unavailable. Click here for details! 4/1/2026 7:44:13 AM 4/2/2026 12:40:13 PM  
Service not available Prevea360 Eligibility Payer Unavailable. Click here for details! 4/2/2026 1:12:14 PM 4/2/2026 1:30:43 PM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 2/2/2026 7:00:39 AM 4/1/2026 2:18:56 PM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 2/23/2026 12:00:00 PM 4/1/2026 2:20:39 PM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 12:00:00 AM 2/26/2026 2:24:46 PM  
Intermittent Disruptions The Health Plan Eligibility Processing Intermittently. Click for details! 3/10/2026 2:26:39 PM 4/1/2026 2:38:10 PM  
Intermittent Disruptions The Health Plan Medicare Eligibility Processing Intermittently. Click for details! 3/9/2026 12:47:12 PM 4/1/2026 2:42:50 PM  
Intermittent Disruptions The Health Plan of West Virginia Eligibility Processing Intermittently. Click for details! 3/9/2026 1:16:47 PM 4/1/2026 2:49:05 PM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 3/10/2026 5:00:00 AM 4/1/2026 6:51:12 AM  
Intermittent Disruptions CareFirst BCBS Eligibility Processing Intermittently. Click for details! 3/16/2026 9:02:43 AM 4/1/2026 2:31:12 PM  
Intermittent Disruptions Prairie States Eligibility Processing Intermittently. Click for details! 3/17/2026 6:00:00 AM 4/1/2026 7:07:03 AM  
Intermittent Disruptions Missouri Medicaid Eligibility Processing Intermittently. Click for details! 4/2/2026 8:09:00 AM 4/2/2026 8:21:29 AM  
Intermittent Disruptions Medi-Share Eligibility Processing Intermittently. Click for details! 3/25/2026 10:19:22 AM 4/2/2026 10:48:44 AM  
Intermittent Disruptions District of Columbia Medicaid Eligibility Processing Intermittently. Click for details! 3/26/2026 7:06:24 AM 4/2/2026 7:01:41 AM  
Intermittent Disruptions PersonifyHealth formerly Healthcomp South Eligibility Processing Intermittently. Click for details! 3/30/2026 1:26:46 PM 3/30/2026 1:27:15 PM  
Intermittent Disruptions NGS Medicare Part B New York Downstate Batch Claims Status Processing Intermittently. Click for details! 3/30/2026 2:12:36 PM 4/1/2026 5:30:43 PM  
Intermittent Disruptions Allied Benefit Systems Claims Status Processing Intermittently. Click for details! 3/30/2026 3:47:05 PM 4/2/2026 8:17:40 AM  
Intermittent Disruptions BCBS of Michigan Eligibility Processing Intermittently. Click for details! 4/1/2026 7:54:47 AM 4/1/2026 7:55:16 AM  
Intermittent Disruptions Wellmark BCBS Eligibility Processing Intermittently. Click for details! 4/1/2026 8:11:29 AM 4/1/2026 8:11:46 AM  
Intermittent Disruptions BCBS of South Carolina Eligibility Processing Intermittently. Click for details! 4/1/2026 8:56:52 AM 4/2/2026 11:04:39 AM  
Intermittent Disruptions AmeriBen Eligibility Processing Intermittently. Click for details! 4/1/2026 9:00:00 AM 4/1/2026 10:21:02 AM  
Intermittent Disruptions Sutter Health Plus Eligibility Processing Intermittently. Click for details! 4/1/2026 3:00:44 AM 4/1/2026 2:50:12 PM  
Intermittent Disruptions BCBS of North Carolina Claims Status Processing Intermittently. Click for details! 4/2/2026 7:43:02 AM 4/2/2026 7:43:57 AM  
Intermittent Disruptions Texas Medicaid Long Term Care Eligibility Processing Intermittently. Click for details! 4/2/2026 9:30:33 AM 4/2/2026 9:30:51 AM  
Intermittent Disruptions BCBS Nebraska Eligibility Processing Intermittently. Click for details! 4/2/2026 9:42:25 AM 4/2/2026 9:45:56 AM  
Content Issue Baylor Scott and White Eligibility Content Issue. Click here for details! 2/12/2026 10:42:09 AM 2/12/2026 10:43:39 AM  
Content Issue Standard Insurance of New York Eligibility Content Issue. Click here for details! 2/27/2026 12:19:10 PM 3/2/2026 3:59:07 PM  
Content Issue Transamerica Financial Life Eligibility Content Issue. Click here for details! 3/2/2026 2:43:51 PM 4/1/2026 1:33:55 PM  
Content Issue Reliance Standard Life Eligibility Content Issue. Click here for details! 3/12/2026 10:07:06 AM 4/1/2026 3:05:18 PM  
Content Issue SANA Benefits Eligibility Content Issue. Click here for details! 3/27/2026 9:52:26 AM 4/2/2026 11:28:17 AM  
Service is operational Aetna Better Health (NJ) Eligibility Now Available. Click here for more details! 4/1/2026 10:44:20 AM 4/2/2026 12:10:38 PM 4/2/2026 12:10:10 AM
Service is operational Aetna Better Health (PA) Eligibility Now Available. Click here for more details! 4/1/2026 10:32:33 AM 4/2/2026 12:20:32 PM 4/2/2026 12:20:10 AM
Service is operational Aetna Better Health (TX) Eligibility Now Available. Click here for more details! 4/1/2026 10:21:17 AM 4/2/2026 12:30:51 PM 4/2/2026 12:30:10 AM
Service is operational Aetna Better Health (VA) Eligibility Now Available. Click here for more details! 4/1/2026 10:09:50 AM 4/2/2026 12:48:50 PM 4/2/2026 12:48:10 AM
Service is operational Aetna Better Health (KY) Eligibility Now Available. Click here for more details! 4/1/2026 9:36:47 AM 4/2/2026 12:54:24 PM 4/2/2026 12:54:10 AM
Service is operational Gold Coast Eligibility Now Available. Click here for more details! 4/1/2026 9:03:12 AM 4/2/2026 1:38:14 PM 4/2/2026 1:37:10 AM
Service is operational CIGNA Eligibility Now Available. Click here for more details! 4/2/2026 5:01:34 AM 4/2/2026 8:00:44 AM 4/2/2026 6:30:00 AM
Service is operational BCBS Nebraska Eligibility Now Available. Click here for more details! 4/2/2026 12:30:00 AM 4/2/2026 9:00:08 AM 4/2/2026 7:07:00 AM
Service is operational Pennsylvania Medicaid Eligibility Now Available. Click here for more details! 3/23/2026 9:08:16 AM 4/2/2026 8:30:37 AM 4/2/2026 8:30:10 AM
Service is operational BCBS of Hawaii (HMSA) Eligibility Now Available. Click here for more details! 4/2/2026 8:37:00 AM 4/2/2026 10:42:55 AM 4/2/2026 9:33:00 AM
Service is operational MVP Health Care Eligibility Now Available. Click here for more details! 4/2/2026 8:01:00 AM 4/2/2026 10:56:55 AM 4/2/2026 9:53:00 AM
Service is operational Kaiser Foundation Health Plan of the Northwest Medicare Eligibility Now Available. Click here for more details! 3/26/2026 9:54:48 AM 4/2/2026 10:57:23 AM 4/2/2026 10:30:00 AM
Service is operational Fidelis Care Medicaid Eligibility Now Available. Click here for more details! 4/1/2026 8:36:25 AM 4/2/2026 11:25:35 AM 4/2/2026 11:00:00 AM
Service is operational Aetna Better Health (NY) Eligibility Now Available. Click here for more details! 4/1/2026 12:31:18 PM 4/2/2026 11:29:44 AM 4/2/2026 11:29:10 AM
Service is operational Aetna Better Health (WV) Eligibility Now Available. Click here for more details! 4/1/2026 11:13:36 AM 4/2/2026 11:46:10 AM 4/2/2026 11:45:10 AM
Service is operational Aetna Better Health (LA) Eligibility Now Available. Click here for more details! 4/1/2026 11:01:10 AM 4/2/2026 11:55:11 AM 4/2/2026 11:54:10 AM
Service is operational City of New York Health Benefits Program Eligibility Now Available. Click here for more details! 2/26/2026 6:07:03 AM 4/2/2026 12:37:42 PM 4/2/2026 12:00:00 PM
Service is operational Optum Medical Network Eligibility Now Available. Click here for more details! 3/31/2026 12:00:58 AM 4/2/2026 1:21:46 PM 4/2/2026 1:00:00 PM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
There are no Standing Issues to report.
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance Blue Exchange 4/2/2026 at 8:00:00 PM 4/3/2026 at 8:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 4/2/2026 at 10:00:00 PM 4/3/2026 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Anthem NY 4/3/2026 at 12:00:00 AM 4/3/2026 at 1:00:00 AM Click here for more details!
Scheduled Maintenance California Medicaid 4/3/2026 at 2:00:00 AM 4/3/2026 at 4:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance Blue Cross Blue Shield of Texas Medicaid STAR/CHIP Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Dean Health by Medica Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance District of Columbia Medicaid Eligibility Posted on Current Issues Tab
Scheduled Maintenance Doctors Healthcare Plans, Inc. Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance FirstCarolinaCare Ins Co Eligibility Posted on Current Issues Tab
Scheduled Maintenance Health Alliance Plan Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance HealthPlus of Michigan Medicaid Eligibility Posted on Current Issues Tab
Scheduled Maintenance HealthPlus of Michigan Medicare Eligibility Posted on Current Issues Tab
Scheduled Maintenance Loomis Eligibility Posted on Current Issues Tab
Scheduled Maintenance Medica Government Programs Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medica Health Plan Solutions Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Nevada Medicaid Eligibility Posted on Current Issues Tab
Scheduled Maintenance Prevea360 Eligibility Posted on Current Issues Tab
Scheduled Maintenance San Francisco Health Plan Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group