Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Hawaii Medical Assurance Association Eligibility Payer Unavailable. Click here for details! 3/19/2026 10:11:00 AM 3/19/2026 12:08:59 PM  
Service not available Maryland Medicaid Claims Status Payer Unavailable. Click here for details! 11/12/2025 4:00:35 PM 3/18/2026 5:49:11 AM  
Service not available Central California Alliance Health Eligibility Payer Unavailable. Click here for details! 12/29/2025 5:46:21 PM 3/16/2026 1:12:39 PM  
Service not available Sonder Health Plans Eligibility Payer Unavailable. Click here for details! 3/2/2026 12:00:24 AM 3/2/2026 9:19:08 AM  
Service not available Loomis Eligibility Payer Unavailable. Click here for details! 3/2/2026 2:46:16 PM 3/20/2026 9:57:25 AM  
Service not available C and O Employees Hospital Association Eligibility Payer Unavailable. Click here for details! 12/1/2025 1:16:50 PM 3/16/2026 1:16:25 PM  
Service not available District of Columbia Medicaid Eligibility Payer Unavailable. Click here for details! 2/26/2026 12:45:00 PM 3/16/2026 11:54:58 AM  
Service not available Reliance Standard Life Eligibility Payer Unavailable. Click here for details! 3/12/2026 10:07:06 AM 3/12/2026 10:07:28 AM  
Service not available Health Alliance Plan Eligibility Payer Unavailable. Click here for details! 3/19/2026 2:57:54 PM 3/20/2026 7:51:44 AM  
Service not available HealthPlus of Michigan Eligibility Payer Unavailable. Click here for details! 3/20/2026 7:02:49 AM 3/20/2026 7:39:16 AM  
Service not available AlohaCare Eligibility Payer Unavailable. Click here for details! 3/20/2026 9:14:05 AM 3/20/2026 9:14:27 AM  
Service not available HealthPlus of Michigan Medicare Eligibility Payer Unavailable. Click here for details! 3/20/2026 12:00:53 AM 3/20/2026 12:55:24 PM  
Intermittent Disruptions Allegiance Eligibility Processing Intermittently. Click for details! 10/21/2025 11:46:13 AM 2/23/2026 11:37:16 AM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 2/2/2026 7:00:39 AM 3/16/2026 1:34:18 PM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 2/23/2026 12:00:00 PM 3/18/2026 8:24:23 AM  
Intermittent Disruptions City of New York Health Benefits Program Eligibility Processing Intermittently. Click for details! 2/26/2026 6:07:03 AM 3/20/2026 9:04:38 AM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 12:00:00 AM 2/26/2026 2:24:46 PM  
Intermittent Disruptions Network Health (WI) Claims Status Processing Intermittently. Click for details! 3/3/2026 7:22:14 AM 3/3/2026 9:18:03 AM  
Intermittent Disruptions Automated Benefit Services Eligibility Processing Intermittently. Click for details! 4/4/2025 6:06:57 AM 3/19/2026 5:23:35 AM  
Intermittent Disruptions The Health Plan Eligibility Processing Intermittently. Click for details! 3/10/2026 2:26:39 PM 3/16/2026 2:52:18 PM  
Intermittent Disruptions The Health Plan Medicare Eligibility Processing Intermittently. Click for details! 3/9/2026 12:47:12 PM 3/17/2026 11:20:29 AM  
Intermittent Disruptions The Health Plan of West Virginia Eligibility Processing Intermittently. Click for details! 3/9/2026 1:16:47 PM 3/13/2026 12:59:58 PM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 3/10/2026 5:00:00 AM 3/17/2026 12:10:04 PM  
Intermittent Disruptions CIGNA Eligibility Processing Intermittently. Click for details! 3/13/2026 5:17:48 AM 3/13/2026 8:30:12 AM  
Intermittent Disruptions CareFirst BCBS Eligibility Processing Intermittently. Click for details! 3/16/2026 9:02:43 AM 3/16/2026 9:03:25 AM  
Intermittent Disruptions Prairie States Eligibility Processing Intermittently. Click for details! 3/17/2026 6:00:00 AM 3/17/2026 8:48:56 AM  
Intermittent Disruptions The Health Plan Medicaid Eligibility Processing Intermittently. Click for details! 3/17/2026 8:55:59 AM 3/17/2026 8:56:19 AM  
Intermittent Disruptions Gravie Inc. Eligibility Processing Intermittently. Click for details! 3/18/2026 5:56:17 AM 3/20/2026 9:01:56 AM  
Intermittent Disruptions Healthgram Claims Status Processing Intermittently. Click for details! 3/20/2026 11:50:37 AM 3/20/2026 11:50:53 AM  
Intermittent Disruptions Sentara Health Plans Eligibility Processing Intermittently. Click for details! 3/20/2026 11:57:23 AM 3/20/2026 11:57:52 AM  
Intermittent Disruptions Sentara Health Plans Medicare Eligibility Processing Intermittently. Click for details! 3/20/2026 1:12:59 PM 3/20/2026 1:13:36 PM  
Intermittent Disruptions PersonifyHealth formerly Healthcomp South Eligibility Processing Intermittently. Click for details! 3/20/2026 1:28:54 PM 3/20/2026 1:29:10 PM  
Intermittent Disruptions Capital Health Plan Eligibility Processing Intermittently. Click for details! 3/20/2026 1:24:13 PM 3/20/2026 1:55:38 PM  
Intermittent Disruptions Missouri Medicaid Eligibility Processing Intermittently. Click for details! 3/20/2026 9:00:00 PM 3/20/2026 2:47:15 PM  
Intermittent Disruptions TennCare Eligibility V2 (X12) Processing Intermittently. Click for details! 3/20/2026 2:56:56 PM 3/20/2026 3:15:21 PM  
Content Issue First Medical Network Eligibility Content Issue. Click here for details! 12/8/2025 9:43:10 AM 3/19/2026 8:14:01 AM  
Content Issue Baylor Scott and White Eligibility Content Issue. Click here for details! 2/12/2026 10:42:09 AM 2/12/2026 10:43:39 AM  
Content Issue Standard Insurance of New York Eligibility Content Issue. Click here for details! 2/27/2026 12:19:10 PM 3/2/2026 3:59:07 PM  
Content Issue Transamerica Financial Life Eligibility Content Issue. Click here for details! 3/2/2026 2:43:51 PM 3/19/2026 9:48:38 AM  
Content Issue Bankers Life and Casualty Eligibility Content Issue. Click here for details! 3/12/2026 12:55:17 PM 3/12/2026 12:56:30 PM  
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
Service not available Accountable Care Management Group Eligibility Payer Unavailable. Click here for details! 6/26/2025 6:21:34 AM 3/19/2026 5:56:03 AM
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance UHC 278 3/21/2026 at 5:00:00 PM 3/22/2026 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Anthem Non-CA Medicaid 3/21/2026 at 9:00:00 PM 3/21/2026 at 10:59:00 PM Click here for more details!
Scheduled Maintenance Anthem Out of State BCBS Members 3/21/2026 at 11:00:00 PM 3/23/2026 at 12:00:00 AM Click here for more details!
Scheduled Maintenance Anthem NY 3/22/2026 at 12:00:00 AM 3/22/2026 at 1:00:00 AM Click here for more details!
Scheduled Maintenance Tennessee Medicaid 3/22/2026 at 12:00:00 AM 3/22/2026 at 1:00:00 AM Click here for more details!
Scheduled Maintenance IBC 3/22/2026 at 1:00:00 AM 3/22/2026 at 9:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance Colorado Access Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Health Alliance Plan Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Health Alliance Plan Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Health Alliance Plan Eligibility Posted on Current Issues Tab
Scheduled Maintenance HealthPlus of Michigan Medicare Eligibility Posted on Current Issues Tab
Scheduled Maintenance Humana Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Loomis Eligibility Posted on Current Issues Tab
Scheduled Maintenance Maine Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Maine Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance New Mexico Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance New Mexico Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Priority Health Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Priority Health Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance TRICARE East Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Wyoming Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group