Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Medica (WellFirst) Eligibility Payer Unavailable. Click here for details! 4/3/2026 10:18:36 AM 8/13/2026 10:04:41 AM  
Service not available Avera Health Plans Eligibility Payer Unavailable. Click here for details! 5/26/2026 10:35:23 AM 8/10/2026 10:54:34 AM  
Service not available SANA Benefits Claims Status Payer Unavailable. Click here for details! 5/27/2026 9:50:51 AM 8/13/2026 10:41:27 AM  
Service not available Heritage Physician Network (Houston) Eligibility Payer Unavailable. Click here for details! 5/29/2026 1:31:44 PM 8/13/2026 10:42:35 AM  
Service not available Maryland Medicaid Claims Status Payer Unavailable. Click here for details! 5/26/2026 5:00:00 AM 8/13/2026 10:41:02 AM  
Service not available Pennsylvania Medicaid Batch Claims Status Payer Unavailable. Click here for details! 6/25/2026 5:28:38 PM 8/14/2026 9:09:31 AM  
Service not available Imperial Health Plan of California Eligibility Payer Unavailable. Click here for details! 7/17/2026 8:42:21 AM 8/13/2026 10:44:16 AM  
Service not available CHRISTUS Health Plan New Mexico Medicare Advantage Eligibility Payer Unavailable. Click here for details! 7/29/2026 11:00:05 AM 8/13/2026 11:41:18 AM  
Service not available Maryland Medicaid Eligibility Payer Unavailable. Click here for details! 8/4/2026 8:22:27 AM 8/13/2026 10:43:25 AM  
Service not available Kempton Company Claims Status Payer Unavailable. Click here for details! 8/4/2026 12:00:00 PM 8/10/2026 7:02:36 AM  
Service not available UnitedHealthcare Community Plan KS - Kancare Eligibility Payer Unavailable. Click here for details! 8/10/2026 8:11:47 AM 8/10/2026 8:12:43 AM  
Service not available Puritan Life Insurance Eligibility Payer Unavailable. Click here for details! 8/10/2026 10:16:36 AM 8/13/2026 3:10:29 PM  
Service not available AmeriBen Claims Status Payer Unavailable. Click here for details! 8/1/2026 7:00:00 AM 8/12/2026 7:23:02 AM  
Service not available Vermont Medicaid Claims Status Payer Unavailable. Click here for details! 8/13/2026 8:29:17 AM 8/13/2026 8:29:52 AM  
Service not available MVP Health Care Claims Status Payer Unavailable. Click here for details! 8/13/2026 12:00:18 AM 8/13/2026 8:52:38 AM  
Service not available Delta Dental of Indiana Eligibility Payer Unavailable. Click here for details! 8/13/2026 9:38:58 AM 8/14/2026 5:34:32 AM  
Service not available Delta Dental of Colorado Eligibility Payer Unavailable. Click here for details! 8/13/2026 9:46:08 AM 8/14/2026 5:35:54 AM  
Service not available State Mutual Medicare Supplement Eligibility Payer Unavailable. Click here for details! 8/13/2026 9:51:38 AM 8/14/2026 5:37:23 AM  
Service not available Virginia Medicaid Eligibility Payer Unavailable. Click here for details! 8/13/2026 9:18:36 AM 8/13/2026 10:03:12 AM  
Service not available HealthPlus of Michigan Eligibility Payer Unavailable. Click here for details! 8/13/2026 10:25:02 AM 8/13/2026 10:47:27 AM  
Service not available WPS Health Insurance Eligibility Payer Unavailable. Click here for details! 8/14/2026 5:31:11 AM 8/14/2026 5:31:31 AM  
Service not available L.A. Care Health Plan Eligibility Payer Unavailable. Click here for details! 8/14/2026 5:43:58 AM 8/14/2026 5:44:23 AM  
Service not available VA Health Administration Center Eligibility Payer Unavailable. Click here for details! 8/14/2026 7:46:16 AM 8/14/2026 7:46:41 AM  
Service not available Physicians Health Plan of Michigan Eligibility Payer Unavailable. Click here for details! 8/14/2026 8:08:39 AM 8/14/2026 8:09:01 AM  
Service not available HealthSmart Eligibility Payer Unavailable. Click here for details! 8/14/2026 12:31:13 AM 8/14/2026 8:11:59 AM  
Service not available Consumers Life Eligibility Payer Unavailable. Click here for details! 8/14/2026 9:26:37 AM 8/14/2026 9:26:57 AM  
Service not available Prevea360 Eligibility Payer Unavailable. Click here for details! 8/14/2026 9:06:56 AM 8/14/2026 9:45:14 AM  
Service not available Community Health Choice Medicaid Eligibility Payer Unavailable. Click here for details! 8/14/2026 9:58:46 AM 8/14/2026 9:59:00 AM  
Service not available EPIC Life Insurance Eligibility Payer Unavailable. Click here for details! 8/14/2026 1:46:32 AM 8/14/2026 10:00:51 AM  
Service not available Physicians Health Plan of Northern Indiana Eligibility Payer Unavailable. Click here for details! 8/14/2026 10:20:42 AM 8/14/2026 10:21:20 AM  
Service not available Community Health Choice Eligibility Payer Unavailable. Click here for details! 8/14/2026 10:23:40 AM 8/14/2026 10:24:04 AM  
Service not available HealthSpring Medicare Advantage Eligibility Payer Unavailable. Click here for details! 8/14/2026 9:58:41 AM 8/14/2026 10:35:06 AM  
Service not available CHRISTUS Texas Eligibility Payer Unavailable. Click here for details! 8/14/2026 12:00:18 AM 8/14/2026 10:40:38 AM  
Service not available Windsor Medicare Extra Eligibility Payer Unavailable. Click here for details! 8/14/2026 10:43:50 AM 8/14/2026 10:44:05 AM  
Service not available Medica Government Programs Eligibility Payer Unavailable. Click here for details! 8/14/2026 11:00:01 AM 8/14/2026 11:00:23 AM  
Service not available HealthSpring Medicare Advantage Claims Status Payer Unavailable. Click here for details! 8/14/2026 9:59:37 AM 8/14/2026 11:04:01 AM  
Service not available Medica Government Programs Eligibility Payer Unavailable. Click here for details! 8/14/2026 11:07:54 AM 8/14/2026 11:08:17 AM  
Service not available MVP Health Care Eligibility Payer Unavailable. Click here for details! 8/12/2026 4:00:00 PM 8/14/2026 11:23:37 AM  
Service not available Aetna Better Health (KS) Claims Status Payer Unavailable. Click here for details! 8/14/2026 11:41:06 AM 8/14/2026 11:41:35 AM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 2:20:00 PM 8/13/2026 11:42:01 AM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 4/7/2026 2:00:00 AM 8/13/2026 12:49:15 PM  
Intermittent Disruptions Blue Cross Community Health Plans Medicare Eligibility Processing Intermittently. Click for details! 5/6/2026 7:50:00 AM 8/13/2026 10:45:29 AM  
Intermittent Disruptions Prairie States Eligibility Processing Intermittently. Click for details! 6/12/2026 4:07:00 PM 8/10/2026 6:55:00 AM  
Intermittent Disruptions BCBS of Kansas City Eligibility Processing Intermittently. Click for details! 6/11/2026 12:00:20 AM 8/13/2026 11:42:28 AM  
Intermittent Disruptions BCBS of Kansas City Claims Status Processing Intermittently. Click for details! 6/15/2026 8:23:23 AM 8/13/2026 11:42:53 AM  
Intermittent Disruptions SelectHealth Claims Status Processing Intermittently. Click for details! 7/8/2026 7:45:00 AM 8/10/2026 8:14:05 AM  
Intermittent Disruptions Medi-Share Eligibility Processing Intermittently. Click for details! 7/27/2026 2:22:55 PM 8/11/2026 1:19:52 PM  
Intermittent Disruptions Blue Cross Community Health Plans Eligibility Processing Intermittently. Click for details! 8/7/2026 7:15:23 AM 8/11/2026 1:57:42 PM  
Intermittent Disruptions BCBS of SC SC State Health Plan Eligibility Processing Intermittently. Click for details! 8/7/2026 1:55:21 PM 8/13/2026 11:43:26 AM  
Intermittent Disruptions BCBS of North Carolina Claims Status Processing Intermittently. Click for details! 8/10/2026 8:23:45 AM 8/10/2026 8:24:13 AM  
Intermittent Disruptions BCBS of North Carolina Eligibility Processing Intermittently. Click for details! 8/10/2026 8:35:20 AM 8/10/2026 8:35:38 AM  
Intermittent Disruptions Aetna Better Health (TX) Eligibility Processing Intermittently. Click for details! 8/10/2026 12:35:06 PM 8/10/2026 12:35:27 PM  
Intermittent Disruptions WellMed Claims Status Processing Intermittently. Click for details! 8/11/2026 7:01:56 AM 8/12/2026 12:55:54 PM  
Intermittent Disruptions VIVA Health Eligibility Processing Intermittently. Click for details! 8/13/2026 8:36:01 AM 8/13/2026 9:09:30 AM  
Intermittent Disruptions Automated Benefit Services Eligibility Processing Intermittently. Click for details! 8/13/2026 9:55:08 AM 8/13/2026 9:55:24 AM  
Intermittent Disruptions USAA Medicare Supplement Eligibility Processing Intermittently. Click for details! 8/13/2026 12:45:31 PM 8/13/2026 1:15:52 PM  
Intermittent Disruptions Continental General Ins Co Medicare Supplement Eligibility Processing Intermittently. Click for details! 8/14/2026 5:52:35 AM 8/14/2026 5:52:50 AM  
Intermittent Disruptions Healthgram Eligibility Processing Intermittently. Click for details! 8/14/2026 9:14:05 AM 8/14/2026 9:14:23 AM  
Intermittent Disruptions Network Health Insurance Corp. Eligibility Processing Intermittently. Click for details! 8/14/2026 7:30:55 AM 8/14/2026 10:31:41 AM  
Intermittent Disruptions Aultcare Eligibility Processing Intermittently. Click for details! 8/14/2026 12:00:35 AM 8/14/2026 9:22:59 AM  
Intermittent Disruptions Elderplan Eligibility Processing Intermittently. Click for details! 8/13/2026 4:13:00 PM 8/14/2026 9:28:05 AM  
Intermittent Disruptions NovaSys Health Eligibility Processing Intermittently. Click for details! 8/14/2026 8:20:52 AM 8/14/2026 9:34:14 AM  
Intermittent Disruptions USAA LIC Eligibility Processing Intermittently. Click for details! 8/14/2026 8:20:40 AM 8/14/2026 9:40:06 AM  
Intermittent Disruptions Farm Bureau Health Plans Eligibility Processing Intermittently. Click for details! 8/14/2026 10:15:07 AM 8/14/2026 10:15:31 AM  
Intermittent Disruptions Network Health (WI) Eligibility Processing Intermittently. Click for details! 8/14/2026 12:00:50 AM 8/14/2026 10:19:14 AM  
Intermittent Disruptions Pac Source HP Eligibility Processing Intermittently. Click for details! 8/13/2026 4:47:00 PM 8/14/2026 10:24:04 AM  
Intermittent Disruptions Great American Life Ins Co Medicare Supplement Eligibility Processing Intermittently. Click for details! 8/14/2026 10:37:08 AM 8/14/2026 10:37:23 AM  
Intermittent Disruptions Medica Health Plan Solutions Eligibility Processing Intermittently. Click for details! 8/14/2026 10:51:38 AM 8/14/2026 10:52:04 AM  
Intermittent Disruptions Allied Benefit Systems Claims Status Processing Intermittently. Click for details! 8/14/2026 10:51:54 AM 8/14/2026 10:52:11 AM  
Intermittent Disruptions American Retirement Life Ins Co Medicare Supplement Eligibility Processing Intermittently. Click for details! 8/14/2026 11:05:19 AM 8/14/2026 11:05:33 AM  
Intermittent Disruptions Loyal American Life Ins Co Medicare Supplement Eligibility Processing Intermittently. Click for details! 8/14/2026 11:08:21 AM 8/14/2026 11:08:48 AM  
Intermittent Disruptions Western Health Advantage Eligibility Processing Intermittently. Click for details! 8/14/2026 10:25:55 AM 8/14/2026 11:14:25 AM  
Intermittent Disruptions Transamerica Financial Life Eligibility Processing Intermittently. Click for details! 8/14/2026 11:18:22 AM 8/14/2026 11:18:44 AM  
Intermittent Disruptions Northwest Administrators Eligibility Processing Intermittently. Click for details! 8/14/2026 11:37:32 AM 8/14/2026 11:37:52 AM  
Content Issue St Vincent Catholic Medical Centers Eligibility Content Issue. Click here for details! 5/15/2026 11:59:25 AM 7/27/2026 6:29:20 AM  
Content Issue The Alliance Eligibility Content Issue. Click here for details! 6/29/2026 2:40:52 PM 8/10/2026 2:10:27 PM  
Content Issue Triple-S Salud (BCBS Puerto Rico) Eligibility Content Issue. Click here for details! 7/21/2026 1:12:34 PM 8/12/2026 9:36:11 AM  
Service is operational Kaiser Foundation Health Plan of Colorado Eligibility Now Available. Click here for more details! 8/13/2026 1:24:30 PM 8/14/2026 5:11:11 AM 8/14/2026 5:10:15 AM
Service is operational BCBS of South Carolina Eligibility Now Available. Click here for more details! 8/10/2026 2:34:59 PM 8/14/2026 5:15:18 AM 8/14/2026 5:14:15 AM
Service is operational Kaiser Foundation Health Plan of Colorado Medicare Eligibility Now Available. Click here for more details! 8/13/2026 1:27:45 PM 8/14/2026 5:14:21 AM 8/14/2026 5:14:15 AM
Service is operational Kansas Medicaid Eligibility Now Available. Click here for more details! 8/14/2026 2:32:00 AM 8/14/2026 7:59:18 AM 8/14/2026 5:25:00 AM
Service is operational Delta Dental of Ohio Eligibility Now Available. Click here for more details! 8/12/2026 6:25:14 AM 8/14/2026 5:26:01 AM 8/14/2026 5:25:15 AM
Service is operational Delta Dental of Michigan Eligibility Now Available. Click here for more details! 8/12/2026 11:35:40 AM 8/14/2026 5:27:38 AM 8/14/2026 5:27:15 AM
Service is operational BCBS of Illinois Eligibility Now Available. Click here for more details! 8/14/2026 5:18:21 AM 8/14/2026 8:01:20 AM 8/14/2026 5:58:00 AM
Service is operational Central States F Eligibility Now Available. Click here for more details! 8/14/2026 8:00:00 AM 8/14/2026 11:07:55 AM 8/14/2026 10:00:00 AM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
There are no Standing Issues to report.
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance Blue Exchange 8/14/2026 at 8:00:00 PM 8/15/2026 at 8:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 8/14/2026 at 10:00:00 PM 8/15/2026 at 6:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance Avera Health Plans Eligibility Posted on Current Issues Tab
Scheduled Maintenance CHRISTUS Texas Eligibility Posted on Current Issues Tab
Scheduled Maintenance Dean Health by Medica Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance EPIC Life Insurance Eligibility Posted on Current Issues Tab
Scheduled Maintenance HealthSmart Eligibility Posted on Current Issues Tab
Scheduled Maintenance L.A. Care Health Plan Eligibility Posted on Current Issues Tab
Scheduled Maintenance Mary Washington Health Plan Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Maryland Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medi-Cal Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medica (WellFirst) Eligibility Posted on Current Issues Tab
Scheduled Maintenance Medica Advantage Solutions Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medica Government Programs Eligibility Posted on Current Issues Tab
Scheduled Maintenance Medica Health Plan Solutions Eligibility Posted on Current Issues Tab
Scheduled Maintenance Network Health (WI) Eligibility Posted on Current Issues Tab
Scheduled Maintenance Physicians Health Plan of Northern Indiana Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Physicians Health Plan of Northern Indiana Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Physicians Health Plan of Northern Indiana Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Physicians Health Plan of Northern Indiana Eligibility Posted on Current Issues Tab
Scheduled Maintenance Prevea360 Eligibility Posted on Current Issues Tab
Scheduled Maintenance VA Health Administration Center Eligibility Posted on Current Issues Tab
Scheduled Maintenance Virginia Medicaid Eligibility Posted on Current Issues Tab