ExperianHealth Experian Health Product Dashboard Payer Status
Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Hawaii Medical Assurance Association Eligibility Payer Unavailable. Click here for details! 3/19/2026 10:11:00 AM 4/28/2026 11:32:01 AM  
Service not available C and O Employees Hospital Association Eligibility Payer Unavailable. Click here for details! 12/1/2025 1:16:50 PM 4/27/2026 12:53:29 PM  
Service not available Dean Health Plan Eligibility Payer Unavailable. Click here for details! 4/3/2026 9:56:57 AM 4/28/2026 10:29:01 AM  
Service not available Medica (WellFirst) Eligibility Payer Unavailable. Click here for details! 4/3/2026 10:18:36 AM 4/28/2026 10:30:42 AM  
Service not available Dean Health Plan Medicaid Eligibility Payer Unavailable. Click here for details! 4/3/2026 1:17:05 PM 4/28/2026 2:53:26 PM  
Service not available Provider Partners Health Plan of Missouri Eligibility Payer Unavailable. Click here for details! 4/22/2026 11:00:55 PM 4/28/2026 11:27:15 AM  
Service not available New York Medicaid Eligibility Payer Unavailable. Click here for details! 4/30/2026 1:53:36 PM 4/30/2026 1:54:21 PM  
Service not available Missouri Medicaid Eligibility Payer Unavailable. Click here for details! 4/30/2026 1:33:00 PM 4/30/2026 2:07:21 PM  
Service not available Aetna Better Health (IL) Eligibility Payer Unavailable. Click here for details! 4/30/2026 2:48:02 PM 4/30/2026 2:48:23 PM  
Service not available ACE Medicare Supplement Eligibility Payer Unavailable. Click here for details! 4/30/2026 3:04:58 PM 4/30/2026 3:05:22 PM  
Service not available Aetna Better Health (CA) Eligibility Payer Unavailable. Click here for details! 4/30/2026 3:29:44 PM 4/30/2026 3:30:16 PM  
Service not available Administrative Concepts Eligibility Payer Unavailable. Click here for details! 4/30/2026 3:47:12 PM 4/30/2026 3:47:36 PM  
Service not available Physicians Health Plan of Michigan Eligibility Payer Unavailable. Click here for details! 5/1/2026 8:35:12 AM 5/1/2026 8:35:35 AM  
Service not available Transamerica Financial Life Eligibility Payer Unavailable. Click here for details! 5/1/2026 8:48:18 AM 5/1/2026 8:48:37 AM  
Service not available Michigan Medicaid Eligibility Payer Unavailable. Click here for details! 5/1/2026 9:06:26 AM 5/1/2026 9:06:50 AM  
Service not available Medical Benefits Mutual / MedBen Eligibility Payer Unavailable. Click here for details! 5/1/2026 9:31:21 AM 5/1/2026 9:31:43 AM  
Service not available Wellmark BCBS Eligibility Payer Unavailable. Click here for details! 5/1/2026 9:48:44 AM 5/1/2026 1:04:51 PM  
Service not available Empower Healthcare Solutions Eligibility Payer Unavailable. Click here for details! 4/23/2026 2:29:00 AM 5/1/2026 2:14:24 PM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 2/2/2026 7:00:39 AM 4/27/2026 11:38:40 AM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 2/23/2026 12:00:00 PM 4/27/2026 11:38:57 AM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 2:20:00 PM 4/28/2026 11:28:45 AM  
Intermittent Disruptions District of Columbia Medicaid Eligibility Processing Intermittently. Click for details! 3/26/2026 7:06:24 AM 4/27/2026 12:06:31 PM  
Intermittent Disruptions City of New York Health Benefits Program Eligibility Processing Intermittently. Click for details! 4/6/2026 6:01:28 AM 5/1/2026 7:35:10 AM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 4/7/2026 2:00:00 AM 4/28/2026 6:52:46 AM  
Intermittent Disruptions Iowa Medicaid Eligibility Processing Intermittently. Click for details! 4/21/2026 3:34:12 PM 4/30/2026 12:38:19 PM  
Intermittent Disruptions Bankers Life and Casualty Eligibility Processing Intermittently. Click for details! 4/22/2026 1:51:08 PM 4/30/2026 12:06:37 PM  
Intermittent Disruptions Prairie States Eligibility Processing Intermittently. Click for details! 4/28/2026 6:00:00 AM 4/30/2026 9:26:18 AM  
Intermittent Disruptions New Mexico Medicaid Eligibility Processing Intermittently. Click for details! 4/28/2026 2:16:38 PM 4/28/2026 2:17:28 PM  
Intermittent Disruptions Indiana Medicaid Eligibility Processing Intermittently. Click for details! 4/29/2026 7:00:34 AM 4/29/2026 9:12:04 AM  
Intermittent Disruptions Avera Health Plans Eligibility Processing Intermittently. Click for details! 4/30/2026 8:18:53 AM 4/30/2026 8:19:27 AM  
Intermittent Disruptions BC of Northeast Pennsylvania Eligibility Processing Intermittently. Click for details! 4/30/2026 10:03:37 AM 4/30/2026 10:04:07 AM  
Intermittent Disruptions Aetna Better Health (KY) Eligibility Processing Intermittently. Click for details! 4/30/2026 1:36:18 PM 4/30/2026 1:36:43 PM  
Intermittent Disruptions Regence Blue Shield of Washington Eligibility Processing Intermittently. Click for details! 4/30/2026 2:07:21 PM 4/30/2026 2:08:00 PM  
Intermittent Disruptions Regence BCBS of Oregon Eligibility Processing Intermittently. Click for details! 4/30/2026 2:15:54 PM 4/30/2026 2:16:15 PM  
Intermittent Disruptions Regence Blue Shield of Idaho Eligibility Processing Intermittently. Click for details! 4/30/2026 2:39:48 PM 4/30/2026 2:40:22 PM  
Intermittent Disruptions Health Plan of San Joaquin Eligibility Processing Intermittently. Click for details! 4/30/2026 1:33:00 PM 5/1/2026 1:26:57 PM  
Intermittent Disruptions Care Oregon Eligibility Processing Intermittently. Click for details! 4/30/2026 3:17:48 PM 4/30/2026 3:18:13 PM  
Intermittent Disruptions Blue Shield of Northeastern NY Eligibility Processing Intermittently. Click for details! 4/30/2026 3:57:51 PM 4/30/2026 3:58:12 PM  
Intermittent Disruptions Standard Life and Accident Eligibility Processing Intermittently. Click for details! 4/30/2026 4:06:03 PM 4/30/2026 4:06:32 PM  
Intermittent Disruptions Health Partners of MN Medicare Eligibility Processing Intermittently. Click for details! 5/1/2026 12:00:40 AM 5/1/2026 12:22:15 PM  
Intermittent Disruptions Highmark Wholecare (Medicare) Eligibility Processing Intermittently. Click for details! 5/1/2026 12:00:40 AM 5/1/2026 12:27:05 PM  
Intermittent Disruptions Gold Coast Eligibility Processing Intermittently. Click for details! 5/1/2026 10:05:29 AM 5/1/2026 10:05:50 AM  
Intermittent Disruptions Mutual Health Services Eligibility Processing Intermittently. Click for details! 5/1/2026 7:01:00 AM 5/1/2026 11:01:22 AM  
Intermittent Disruptions San Francisco Health Plan Medicaid Eligibility Processing Intermittently. Click for details! 5/1/2026 1:51:42 PM 5/1/2026 1:51:59 PM  
Content Issue Standard Insurance of New York Eligibility Content Issue. Click here for details! 2/27/2026 12:19:10 PM 4/21/2026 9:51:49 AM  
Content Issue Transamerica Financial Life Eligibility Content Issue. Click here for details! 3/2/2026 2:43:51 PM 4/27/2026 10:49:21 AM  
Content Issue Peoples Health Eligibility Content Issue. Click here for details! 4/9/2026 10:54:46 AM 4/30/2026 6:07:40 PM  
Content Issue Baylor Scott and White Eligibility Content Issue. Click here for details! 4/30/2026 2:19:44 PM 4/30/2026 2:20:24 PM  
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
There are no Standing Issues to report.
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance IBC 5/3/2026 at 1:00:00 AM 5/3/2026 at 9:00:00 AM Click here for more details!
Scheduled Maintenance Tennessee Medicaid 5/3/2026 at 5:00:00 AM 5/3/2026 at 9:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 5/3/2026 at 3:00:00 PM 5/4/2026 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Tennessee Medicaid 5/3/2026 at 4:30:00 PM 5/3/2026 at 6:30:00 PM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance BCBS of Rhode Island Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance BCBS of Rhode Island Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Carelon Behavioral Health Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Central California Alliance Health Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Dean Health Plan Eligibility Posted on Current Issues Tab
Scheduled Maintenance Delta Dental of Arizona Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Delta Dental of Ohio Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Empower Healthcare Solutions Eligibility Posted on Current Issues Tab
Scheduled Maintenance Healthcare Management Administrators Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Healthcare Management Administrators Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Horizon NJ Health Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Horizon NJ Health Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Humana Healthy Horizons Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Idaho Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Idaho Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Loomis Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Maine Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Maryland Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Maryland Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medica (WellFirst) Eligibility Posted on Current Issues Tab
Scheduled Maintenance Partnership HealthPlan of California Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Provider Partners Health Plan of Missouri Eligibility Posted on Current Issues Tab
Scheduled Maintenance Regence Group Administrators Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance South Dakota Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Standard Insurance of New York Eligibility Posted on Current Issues Tab
Scheduled Maintenance Virginia Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group