Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Hawaii Medical Assurance Association Eligibility Payer Unavailable. Click here for details! 3/19/2026 10:11:00 AM 3/19/2026 12:08:59 PM  
Service not available Maryland Medicaid Claims Status Payer Unavailable. Click here for details! 11/12/2025 4:00:35 PM 3/23/2026 6:15:11 AM  
Service not available Central California Alliance Health Eligibility Payer Unavailable. Click here for details! 12/29/2025 5:46:21 PM 3/23/2026 9:22:46 AM  
Service not available Sonder Health Plans Eligibility Payer Unavailable. Click here for details! 3/2/2026 12:00:24 AM 3/2/2026 9:19:08 AM  
Service not available Loomis Eligibility Payer Unavailable. Click here for details! 3/2/2026 2:46:16 PM 3/23/2026 10:54:58 AM  
Service not available C and O Employees Hospital Association Eligibility Payer Unavailable. Click here for details! 12/1/2025 1:16:50 PM 3/23/2026 11:27:58 AM  
Service not available District of Columbia Medicaid Eligibility Payer Unavailable. Click here for details! 2/26/2026 12:45:00 PM 3/23/2026 9:35:11 AM  
Service not available Reliance Standard Life Eligibility Payer Unavailable. Click here for details! 3/12/2026 10:07:06 AM 3/12/2026 10:07:28 AM  
Service not available Health Alliance Plan Eligibility Payer Unavailable. Click here for details! 3/19/2026 2:57:54 PM 3/20/2026 7:51:44 AM  
Service not available HealthPlus of Michigan Eligibility Payer Unavailable. Click here for details! 3/20/2026 7:02:49 AM 3/20/2026 7:39:16 AM  
Service not available HealthPlus of Michigan Medicare Eligibility Payer Unavailable. Click here for details! 3/20/2026 12:00:53 AM 3/20/2026 12:55:24 PM  
Service not available West Virginia Medicaid Eligibility Payer Unavailable. Click here for details! 3/23/2026 4:24:00 AM 3/23/2026 8:32:39 AM  
Service not available New Mexico Medicaid Eligibility Payer Unavailable. Click here for details! 3/23/2026 8:46:32 AM 3/23/2026 8:47:17 AM  
Service not available Alaska Medicaid Eligibility Payer Unavailable. Click here for details! 3/23/2026 11:13:09 AM 3/23/2026 11:32:02 AM  
Service not available VNS Choice Eligibility Payer Unavailable. Click here for details! 3/23/2026 12:21:54 PM 3/23/2026 12:22:20 PM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 2/2/2026 7:00:39 AM 3/16/2026 1:34:18 PM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 2/23/2026 12:00:00 PM 3/18/2026 8:24:23 AM  
Intermittent Disruptions City of New York Health Benefits Program Eligibility Processing Intermittently. Click for details! 2/26/2026 6:07:03 AM 3/23/2026 6:14:14 AM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 12:00:00 AM 2/26/2026 2:24:46 PM  
Intermittent Disruptions Network Health (WI) Claims Status Processing Intermittently. Click for details! 3/3/2026 7:22:14 AM 3/3/2026 9:18:03 AM  
Intermittent Disruptions Automated Benefit Services Eligibility Processing Intermittently. Click for details! 4/4/2025 6:06:57 AM 3/23/2026 6:06:01 AM  
Intermittent Disruptions The Health Plan Eligibility Processing Intermittently. Click for details! 3/10/2026 2:26:39 PM 3/16/2026 2:52:18 PM  
Intermittent Disruptions The Health Plan Medicare Eligibility Processing Intermittently. Click for details! 3/9/2026 12:47:12 PM 3/17/2026 11:20:29 AM  
Intermittent Disruptions The Health Plan of West Virginia Eligibility Processing Intermittently. Click for details! 3/9/2026 1:16:47 PM 3/13/2026 12:59:58 PM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 3/10/2026 5:00:00 AM 3/23/2026 12:59:42 PM  
Intermittent Disruptions CIGNA Eligibility Processing Intermittently. Click for details! 3/13/2026 5:17:48 AM 3/13/2026 8:30:12 AM  
Intermittent Disruptions CareFirst BCBS Eligibility Processing Intermittently. Click for details! 3/16/2026 9:02:43 AM 3/16/2026 9:03:25 AM  
Intermittent Disruptions Prairie States Eligibility Processing Intermittently. Click for details! 3/17/2026 6:00:00 AM 3/17/2026 8:48:56 AM  
Intermittent Disruptions The Health Plan Medicaid Eligibility Processing Intermittently. Click for details! 3/17/2026 8:55:59 AM 3/17/2026 8:56:19 AM  
Intermittent Disruptions Gravie Inc. Eligibility Processing Intermittently. Click for details! 3/18/2026 5:56:17 AM 3/23/2026 6:17:13 AM  
Intermittent Disruptions Missouri Medicaid Eligibility Processing Intermittently. Click for details! 3/20/2026 9:00:00 PM 3/23/2026 10:59:48 AM  
Intermittent Disruptions Pennsylvania Medicaid Eligibility Processing Intermittently. Click for details! 3/23/2026 9:08:16 AM 3/23/2026 9:08:36 AM  
Intermittent Disruptions Allied Benefit Systems Claims Status Processing Intermittently. Click for details! 3/23/2026 11:04:56 AM 3/23/2026 11:05:16 AM  
Intermittent Disruptions AvMed Health Plans Eligibility Processing Intermittently. Click for details! 3/23/2026 10:28:00 AM 3/23/2026 11:24:21 AM  
Intermittent Disruptions New Hampshire Medicaid Eligibility Processing Intermittently. Click for details! 3/23/2026 12:07:15 PM 3/23/2026 1:16:40 PM  
Content Issue First Medical Network Eligibility Content Issue. Click here for details! 12/8/2025 9:43:10 AM 3/19/2026 8:14:01 AM  
Content Issue Baylor Scott and White Eligibility Content Issue. Click here for details! 2/12/2026 10:42:09 AM 2/12/2026 10:43:39 AM  
Content Issue Standard Insurance of New York Eligibility Content Issue. Click here for details! 2/27/2026 12:19:10 PM 3/2/2026 3:59:07 PM  
Content Issue Transamerica Financial Life Eligibility Content Issue. Click here for details! 3/2/2026 2:43:51 PM 3/19/2026 9:48:38 AM  
Content Issue Bankers Life and Casualty Eligibility Content Issue. Click here for details! 3/12/2026 12:55:17 PM 3/12/2026 12:56:30 PM  
Service is operational Virginia Medicaid Eligibility Now Available. Click here for more details! 3/23/2026 12:00:24 AM 3/23/2026 7:29:26 AM 3/23/2026 3:03:00 AM
Service is operational Arizona Medicaid Eligibility Now Available. Click here for more details! 3/23/2026 3:30:13 AM 3/23/2026 7:49:37 AM 3/23/2026 5:54:00 AM
Service is operational BCBS of Kansas City Eligibility Now Available. Click here for more details! 3/23/2026 6:05:08 AM 3/23/2026 8:14:27 AM 3/23/2026 6:43:00 AM
Service is operational Moda Health Eligibility Now Available. Click here for more details! 3/23/2026 6:20:00 AM 3/23/2026 8:23:14 AM 3/23/2026 6:51:00 AM
Service is operational Mutual Medical Plans Eligibility Now Available. Click here for more details! 3/23/2026 12:02:11 AM 3/23/2026 10:03:16 AM 3/23/2026 9:33:00 AM
Service is operational PersonifyHealth formerly Healthcomp South Eligibility Now Available. Click here for more details! 3/20/2026 1:28:54 PM 3/23/2026 10:08:53 AM 3/23/2026 10:08:10 AM
Service is operational Prevea360 Eligibility Now Available. Click here for more details! 3/22/2026 12:00:15 AM 3/23/2026 10:43:25 AM 3/23/2026 10:13:00 AM
Service is operational Sentara Health Plans Medicare Eligibility Now Available. Click here for more details! 3/20/2026 1:12:59 PM 3/23/2026 10:14:51 AM 3/23/2026 10:14:10 AM
Service is operational Sentara Health Plans Eligibility Now Available. Click here for more details! 3/20/2026 11:57:23 AM 3/23/2026 10:26:24 AM 3/23/2026 10:25:10 AM
Service is operational Healthgram Claims Status Now Available. Click here for more details! 3/20/2026 11:50:37 AM 3/23/2026 10:30:23 AM 3/23/2026 10:30:10 AM
Service is operational AlohaCare Eligibility Now Available. Click here for more details! 3/20/2026 9:14:05 AM 3/23/2026 10:43:08 AM 3/23/2026 10:42:10 AM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
Service not available Accountable Care Management Group Eligibility Payer Unavailable. Click here for details! 6/26/2025 6:21:34 AM 3/19/2026 5:56:03 AM
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance Blue Exchange 3/23/2026 at 8:00:00 PM 3/24/2026 at 8:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 3/23/2026 at 10:00:00 PM 3/24/2026 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Anthem NY 3/24/2026 at 12:00:00 AM 3/24/2026 at 1:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance Health Alliance Plan Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Health Alliance Plan Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Health Alliance Plan Eligibility Posted on Current Issues Tab
Scheduled Maintenance Health Team Advantage Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance HealthPlus of Michigan Medicare Eligibility Posted on Current Issues Tab
Scheduled Maintenance Loomis Eligibility Posted on Current Issues Tab
Scheduled Maintenance Molina (NY) Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance New Mexico Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance West Virginia Medicaid Eligibility Posted on Current Issues Tab