Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Maryland Medicaid Claims Status Payer Unavailable. Click here for details! 11/12/2025 4:00:35 PM 3/13/2026 6:08:20 AM  
Service not available Central California Alliance Health Eligibility Payer Unavailable. Click here for details! 12/29/2025 5:46:21 PM 3/9/2026 12:07:16 PM  
Service not available Sonder Health Plans Eligibility Payer Unavailable. Click here for details! 3/2/2026 12:00:24 AM 3/2/2026 9:19:08 AM  
Service not available Alignment Health Plan Eligibility Payer Unavailable. Click here for details! 3/2/2026 1:17:18 PM 3/13/2026 11:43:53 AM  
Service not available Loomis Eligibility Payer Unavailable. Click here for details! 3/2/2026 2:46:16 PM 3/12/2026 12:19:12 PM  
Service not available C and O Employees Hospital Association Eligibility Payer Unavailable. Click here for details! 12/1/2025 1:16:50 PM 3/12/2026 8:37:13 AM  
Service not available District of Columbia Medicaid Eligibility Payer Unavailable. Click here for details! 2/26/2026 12:45:00 PM 3/10/2026 2:14:02 PM  
Service not available Reliance Standard Life Eligibility Payer Unavailable. Click here for details! 3/12/2026 10:07:06 AM 3/12/2026 10:07:28 AM  
Service not available Trustmark Small Business Benefits Eligibility Payer Unavailable. Click here for details! 3/12/2026 8:00:59 PM 3/13/2026 7:43:37 AM  
Intermittent Disruptions Allegiance Eligibility Processing Intermittently. Click for details! 10/21/2025 11:46:13 AM 2/23/2026 11:37:16 AM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 2/2/2026 7:00:39 AM 3/9/2026 12:46:53 PM  
Intermittent Disruptions Missouri Medicaid Eligibility Processing Intermittently. Click for details! 2/12/2026 9:45:17 AM 2/12/2026 10:25:02 AM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 2/23/2026 12:00:00 PM 3/9/2026 1:36:31 PM  
Intermittent Disruptions City of New York Health Benefits Program Eligibility Processing Intermittently. Click for details! 2/26/2026 6:07:03 AM 3/13/2026 6:05:35 AM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 12:00:00 AM 2/26/2026 2:24:46 PM  
Intermittent Disruptions Network Health (WI) Claims Status Processing Intermittently. Click for details! 3/3/2026 7:22:14 AM 3/3/2026 9:18:03 AM  
Intermittent Disruptions Automated Benefit Services Eligibility Processing Intermittently. Click for details! 4/4/2025 6:06:57 AM 3/13/2026 5:56:02 AM  
Intermittent Disruptions American Retirement Life Ins Co Medicare Supplement Claims Status Processing Intermittently. Click for details! 3/5/2026 10:16:41 AM 3/5/2026 10:17:05 AM  
Intermittent Disruptions Allied Benefit Systems Claims Status Processing Intermittently. Click for details! 3/9/2026 11:47:22 AM 3/9/2026 11:47:54 AM  
Intermittent Disruptions The Health Plan Eligibility Processing Intermittently. Click for details! 3/10/2026 2:26:39 PM 3/11/2026 2:03:29 PM  
Intermittent Disruptions The Health Plan Medicare Eligibility Processing Intermittently. Click for details! 3/9/2026 12:47:12 PM 3/13/2026 1:09:51 PM  
Intermittent Disruptions The Health Plan of West Virginia Eligibility Processing Intermittently. Click for details! 3/9/2026 1:16:47 PM 3/13/2026 12:59:58 PM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 3/10/2026 5:00:00 AM 3/10/2026 1:26:38 PM  
Intermittent Disruptions Wellmark BCBS Claims Status Processing Intermittently. Click for details! 3/11/2026 8:58:13 AM 3/11/2026 8:58:31 AM  
Intermittent Disruptions CIGNA Eligibility Processing Intermittently. Click for details! 3/13/2026 5:17:48 AM 3/13/2026 8:30:12 AM  
Intermittent Disruptions HealthSpring Eligibility Processing Intermittently. Click for details! 3/13/2026 5:16:08 AM 3/13/2026 8:42:12 AM  
Intermittent Disruptions Great-West Eligibility Processing Intermittently. Click for details! 3/13/2026 5:19:48 AM 3/13/2026 8:38:57 AM  
Intermittent Disruptions New Hampshire Medicaid Eligibility Processing Intermittently. Click for details! 3/13/2026 8:33:28 AM 3/13/2026 9:41:41 AM  
Intermittent Disruptions Priority Health Eligibility Processing Intermittently. Click for details! 3/13/2026 12:04:27 AM 3/13/2026 9:04:53 AM  
Intermittent Disruptions Johns Hopkins Priority Partners and EHP Eligibility Processing Intermittently. Click for details! 3/13/2026 1:03:56 PM 3/13/2026 1:04:16 PM  
Intermittent Disruptions Blue Cross Medicare Advantage Eligibility Processing Intermittently. Click for details! 3/13/2026 1:11:54 PM 3/13/2026 1:12:11 PM  
Content Issue Hawaii Medical Assurance Association Eligibility Content Issue. Click here for details! 10/17/2025 10:42:45 AM 3/9/2026 9:43:46 AM  
Content Issue First Medical Network Eligibility Content Issue. Click here for details! 12/8/2025 9:43:10 AM 3/2/2026 7:29:24 AM  
Content Issue Baylor Scott and White Eligibility Content Issue. Click here for details! 2/12/2026 10:42:09 AM 2/12/2026 10:43:39 AM  
Content Issue Standard Insurance of New York Eligibility Content Issue. Click here for details! 2/27/2026 12:19:10 PM 3/2/2026 3:59:07 PM  
Content Issue AFLAC Medicare Supplement Eligibility Content Issue. Click here for details! 2/23/2026 10:22:15 AM 3/10/2026 9:16:59 AM  
Content Issue Transamerica Financial Life Eligibility Content Issue. Click here for details! 3/2/2026 2:43:51 PM 3/2/2026 2:44:52 PM  
Content Issue Oscar Eligibility Content Issue. Click here for details! 3/3/2026 2:57:18 PM 3/3/2026 2:57:57 PM  
Content Issue VA Health Administration Center Eligibility Content Issue. Click here for details! 3/4/2026 8:36:18 AM 3/4/2026 8:36:39 AM  
Content Issue Bankers Life and Casualty Eligibility Content Issue. Click here for details! 3/12/2026 12:55:17 PM 3/12/2026 12:56:30 PM  
Service is operational HealthPlans Inc Eligibility Now Available. Click here for more details! 3/12/2026 11:58:50 AM 3/13/2026 11:04:30 AM 3/12/2026 8:19:00 PM
Service is operational KeySolution Eligibility Now Available. Click here for more details! 3/10/2026 4:00:37 PM 3/13/2026 10:58:20 AM 3/13/2026 1:00:00 AM
Service is operational Kansas Medicaid Eligibility Now Available. Click here for more details! 3/13/2026 1:00:43 AM 3/13/2026 7:12:55 AM 3/13/2026 4:45:00 AM
Service is operational MedStar Family Choice Eligibility Now Available. Click here for more details! 3/13/2026 4:03:47 AM 3/13/2026 8:26:40 AM 3/13/2026 5:09:00 AM
Service is operational Health Plan of Nevada Eligibility Now Available. Click here for more details! 3/12/2026 10:30:08 PM 3/13/2026 10:53:08 AM 3/13/2026 6:00:00 AM
Service is operational Christian Brothers Services Eligibility Now Available. Click here for more details! 3/13/2026 8:58:41 AM 3/13/2026 11:28:03 AM 3/13/2026 9:36:00 AM
Service is operational Regence Group Administrators Eligibility Now Available. Click here for more details! 3/12/2026 2:31:51 PM 3/13/2026 10:47:33 AM 3/13/2026 10:47:10 AM
Service is operational Pennsylvania Medicaid Eligibility Now Available. Click here for more details! 3/12/2026 9:38:34 AM 3/13/2026 12:01:15 PM 3/13/2026 12:00:10 PM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
Service not available Accountable Care Management Group Eligibility Payer Unavailable. Click here for details! 6/26/2025 6:21:34 AM 3/12/2026 6:05:30 AM
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance Blue Exchange 3/13/2026 at 8:00:00 PM 3/14/2026 at 8:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 3/13/2026 at 10:00:00 PM 3/14/2026 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Anthem NY 3/14/2026 at 12:00:00 AM 3/14/2026 at 1:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance Alignment Health Plan Eligibility Posted on Current Issues Tab
Scheduled Maintenance Humana Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Loomis Eligibility Posted on Current Issues Tab