Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Hawaii Medical Assurance Association Eligibility Payer Unavailable. Click here for details! 3/19/2026 10:11:00 AM 5/4/2026 11:12:18 AM  
Service not available C and O Employees Hospital Association Eligibility Payer Unavailable. Click here for details! 12/1/2025 1:16:50 PM 5/4/2026 11:07:37 AM  
Service not available Dean Health Plan Eligibility Payer Unavailable. Click here for details! 4/3/2026 9:56:57 AM 5/5/2026 6:56:40 AM  
Service not available Medica (WellFirst) Eligibility Payer Unavailable. Click here for details! 4/3/2026 10:18:36 AM 5/6/2026 8:07:51 AM  
Service not available Dean Health Plan Medicaid Eligibility Payer Unavailable. Click here for details! 4/3/2026 1:17:05 PM 5/5/2026 6:57:09 AM  
Service not available Provider Partners Health Plan of Missouri Eligibility Payer Unavailable. Click here for details! 4/22/2026 11:00:55 PM 4/28/2026 11:27:15 AM  
Service not available Empower Healthcare Solutions Eligibility Payer Unavailable. Click here for details! 4/23/2026 2:29:00 AM 5/1/2026 2:14:24 PM  
Service not available Blue Cross Community Health Plans Medicare Eligibility Payer Unavailable. Click here for details! 5/4/2026 10:12:43 AM 5/6/2026 8:26:39 AM  
Service not available Virginia Medicaid Eligibility Payer Unavailable. Click here for details! 5/5/2026 11:20:14 PM 5/5/2026 12:49:03 PM  
Service not available MAP/MAP Basic Eligibility Payer Unavailable. Click here for details! 5/6/2026 9:52:24 AM 5/6/2026 9:53:42 AM  
Service not available Blue Cross Blue Shield of Texas Medicaid STAR/CHIP Eligibility Payer Unavailable. Click here for details! 5/6/2026 1:13:03 PM 5/6/2026 1:13:41 PM  
Service not available PEHP CHIP Eligibility Payer Unavailable. Click here for details! 5/6/2026 11:33:00 PM 5/6/2026 1:21:08 PM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 2/2/2026 7:00:39 AM 5/4/2026 1:23:48 PM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 2/23/2026 12:00:00 PM 5/4/2026 1:24:05 PM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 2:20:00 PM 4/28/2026 11:28:45 AM  
Intermittent Disruptions District of Columbia Medicaid Eligibility Processing Intermittently. Click for details! 3/26/2026 7:06:24 AM 5/4/2026 8:45:39 AM  
Intermittent Disruptions City of New York Health Benefits Program Eligibility Processing Intermittently. Click for details! 4/6/2026 6:01:28 AM 5/6/2026 5:46:03 AM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 4/7/2026 2:00:00 AM 5/4/2026 8:04:19 AM  
Intermittent Disruptions Bankers Life and Casualty Eligibility Processing Intermittently. Click for details! 4/22/2026 1:51:08 PM 5/6/2026 2:41:12 PM  
Intermittent Disruptions New Mexico Medicaid Eligibility Processing Intermittently. Click for details! 4/28/2026 2:16:38 PM 4/28/2026 2:17:28 PM  
Intermittent Disruptions Missouri Medicaid Eligibility Processing Intermittently. Click for details! 4/30/2026 1:33:00 PM 5/4/2026 8:11:17 AM  
Intermittent Disruptions AmeriBen Eligibility Processing Intermittently. Click for details! 5/4/2026 11:20:00 AM 5/4/2026 11:54:19 AM  
Intermittent Disruptions Martins Point Eligibility Processing Intermittently. Click for details! 5/6/2026 8:56:00 AM 5/6/2026 8:56:42 AM  
Intermittent Disruptions Blue Cross Community Health Plans Eligibility Processing Intermittently. Click for details! 5/6/2026 9:05:28 AM 5/6/2026 9:06:00 AM  
Intermittent Disruptions Horizon NJ Health Eligibility Processing Intermittently. Click for details! 5/6/2026 9:54:51 AM 5/6/2026 11:17:23 AM  
Content Issue Standard Insurance of New York Eligibility Content Issue. Click here for details! 2/27/2026 12:19:10 PM 4/21/2026 9:51:49 AM  
Content Issue Transamerica Financial Life Eligibility Content Issue. Click here for details! 3/2/2026 2:43:51 PM 5/6/2026 8:06:50 AM  
Content Issue Peoples Health Eligibility Content Issue. Click here for details! 4/9/2026 10:54:46 AM 5/5/2026 7:43:58 AM  
Content Issue Baylor Scott and White Eligibility Content Issue. Click here for details! 4/30/2026 2:19:44 PM 5/4/2026 9:10:53 AM  
Content Issue First Choice Health Eligibility Content Issue. Click here for details! 5/6/2026 8:11:31 AM 5/6/2026 8:12:32 AM  
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
There are no Standing Issues to report.
  PAYER... May be down from (CST)... until (CST)... NOTE
  Payer Name Current Issue Posted?
Scheduled Maintenance Dean Health Plan Eligibility Posted on Current Issues Tab
Scheduled Maintenance Empower Healthcare Solutions Eligibility Posted on Current Issues Tab
Scheduled Maintenance Freedom Health Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Maryland Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Maryland Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medica (WellFirst) Eligibility Posted on Current Issues Tab
Scheduled Maintenance Optimum Healthcare Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Partnership HealthPlan of California Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Provider Partners Health Plan of Missouri Eligibility Posted on Current Issues Tab
Scheduled Maintenance Standard Insurance of New York Eligibility Posted on Current Issues Tab
Scheduled Maintenance VA Health Administration Center Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Virginia Medicaid Eligibility Posted on Current Issues Tab
Scheduled Maintenance Virginia Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Virginia Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group