Service is operationalService is operational Content IssueContent Issue Intermittent DisruptionsIntermittent Disruptions Service not availableService not available Scheduled MaintenanceScheduled Maintenance On Backup PathwayOn Backup Pathway Potentially OfflinePotentially Offline
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort RESOLVED (CST) sort
Service not available Hawaii Medical Assurance Association Eligibility Payer Unavailable. Click here for details! 3/19/2026 10:11:00 AM 6/5/2026 7:55:28 AM  
Service not available Medica (WellFirst) Eligibility Payer Unavailable. Click here for details! 4/3/2026 10:18:36 AM 6/8/2026 12:40:34 PM  
Service not available Triple-S Salud (BCBS Puerto Rico) Eligibility Payer Unavailable. Click here for details! 5/18/2026 1:34:05 PM 6/9/2026 11:08:16 AM  
Service not available Avera Health Plans Eligibility Payer Unavailable. Click here for details! 5/26/2026 10:35:23 AM 6/8/2026 8:17:20 AM  
Service not available SANA Benefits Claims Status Payer Unavailable. Click here for details! 5/27/2026 9:50:51 AM 6/8/2026 12:41:03 PM  
Service not available Avera Health Plans Claims Status Payer Unavailable. Click here for details! 5/28/2026 9:22:01 AM 6/5/2026 1:49:55 PM  
Service not available Heritage Physician Network (Houston) Eligibility Payer Unavailable. Click here for details! 5/29/2026 1:31:44 PM 6/8/2026 12:45:23 PM  
Service not available Maryland Medicaid Claims Status Payer Unavailable. Click here for details! 6/1/2026 11:57:39 AM 6/8/2026 12:45:48 PM  
Service not available Fidelity Security Life Insurance Company Eligibility Payer Unavailable. Click here for details! 6/3/2026 9:01:26 AM 6/8/2026 12:46:11 PM  
Service not available Key Healthy Partners Eligibility Payer Unavailable. Click here for details! 6/1/2026 11:33:00 AM 6/8/2026 11:50:27 AM  
Service not available HM Care Advantage Eligibility Payer Unavailable. Click here for details! 6/2/2026 12:00:00 AM 6/4/2026 2:47:49 PM  
Service not available Gold Coast Eligibility Payer Unavailable. Click here for details! 6/8/2026 8:28:17 AM 6/8/2026 8:28:52 AM  
Service not available AHS Health Plans Eligibility Payer Unavailable. Click here for details! 6/8/2026 8:53:06 AM 6/9/2026 9:56:42 AM  
Intermittent Disruptions TRICARE East Eligibility Processing Intermittently. Click for details! 2/2/2026 7:00:39 AM 6/9/2026 7:20:15 AM  
Intermittent Disruptions TRICARE West Eligibility Processing Intermittently. Click for details! 2/23/2026 12:00:00 PM 6/9/2026 7:20:32 AM  
Intermittent Disruptions Guardian Life Ins Dental Eligibility Processing Intermittently. Click for details! 2/26/2026 2:20:00 PM 6/8/2026 1:02:54 PM  
Intermittent Disruptions Educators Mutual Eligibility Processing Intermittently. Click for details! 4/7/2026 2:00:00 AM 6/9/2026 6:03:10 AM  
Intermittent Disruptions New Mexico Medicaid Eligibility Processing Intermittently. Click for details! 4/28/2026 2:16:38 PM 6/1/2026 3:13:52 PM  
Intermittent Disruptions Blue Cross Community Health Plans Medicare Eligibility Processing Intermittently. Click for details! 5/4/2026 10:12:43 AM 6/9/2026 10:44:48 AM  
Intermittent Disruptions Maryland Medicaid Eligibility Processing Intermittently. Click for details! 5/7/2026 6:16:08 AM 6/9/2026 9:29:55 AM  
Intermittent Disruptions BCBS of Kansas City Eligibility Processing Intermittently. Click for details! 6/1/2026 12:00:52 AM 6/1/2026 9:40:22 AM  
Intermittent Disruptions Delta Dental of Ohio Eligibility Processing Intermittently. Click for details! 6/3/2026 1:43:00 PM 6/8/2026 12:47:55 PM  
Intermittent Disruptions Missouri Medicaid Eligibility Processing Intermittently. Click for details! 6/4/2026 9:18:00 AM 6/8/2026 12:35:11 PM  
Intermittent Disruptions Automated Benefit Services Eligibility Processing Intermittently. Click for details! 6/5/2026 8:17:33 AM 6/8/2026 12:24:31 PM  
Intermittent Disruptions Blue Cross Community Health Plans Eligibility Processing Intermittently. Click for details! 6/5/2026 11:20:58 AM 6/9/2026 10:57:35 AM  
Intermittent Disruptions Humana Dental Eligibility Processing Intermittently. Click for details! 6/8/2026 9:08:21 AM 6/8/2026 9:08:43 AM  
Intermittent Disruptions District of Columbia Medicaid Eligibility Processing Intermittently. Click for details! 6/8/2026 7:00:11 AM 6/8/2026 12:14:02 PM  
Intermittent Disruptions Wyoming Medicaid Claims Status Processing Intermittently. Click for details! 6/9/2026 1:30:29 AM 6/9/2026 9:52:02 AM  
Content Issue Transamerica Financial Life Eligibility Content Issue. Click here for details! 3/2/2026 2:43:51 PM 6/5/2026 9:25:59 AM  
Content Issue Baylor Scott and White Eligibility Content Issue. Click here for details! 4/30/2026 2:19:44 PM 6/8/2026 7:00:24 AM  
Content Issue St Vincent Catholic Medical Centers Eligibility Content Issue. Click here for details! 5/15/2026 11:59:25 AM 5/15/2026 12:00:00 PM  
Content Issue VA Health Administration Center Eligibility Content Issue. Click here for details! 5/18/2026 10:50:13 AM 6/9/2026 11:04:24 AM  
Content Issue SANA Benefits Eligibility Content Issue. Click here for details! 5/20/2026 8:02:34 AM 6/9/2026 11:09:43 AM  
Content Issue Imperial Health Plan of California Eligibility Content Issue. Click here for details! 5/20/2026 10:58:39 AM 6/3/2026 1:21:11 PM  
Content Issue Plan De Salud Hospital Menonita Eligibility Content Issue. Click here for details! 5/29/2026 1:22:29 PM 6/5/2026 11:15:53 AM  
Service is operational South Carolina Medicaid Eligibility Now Available. Click here for more details! 6/9/2026 3:02:20 AM 6/9/2026 7:41:17 AM 6/9/2026 3:28:00 AM
Service is operational Maine Medicaid Eligibility Now Available. Click here for more details! 6/9/2026 12:00:51 AM 6/9/2026 8:05:43 AM 6/9/2026 4:00:00 AM
Service is operational Commonwealth Care Alliance Eligibility Now Available. Click here for more details! 6/5/2026 8:52:19 AM 6/9/2026 7:40:10 AM 6/9/2026 7:39:10 AM
Service is operational First Choice Health Eligibility Now Available. Click here for more details! 5/6/2026 8:11:31 AM 6/9/2026 9:12:11 AM 6/9/2026 9:00:00 AM
  PAYER sort DETAILS STARTED (CST) sort LAST UPDATE (CST) sort
There are no Standing Issues to report.
  PAYER... May be down from (CST)... until (CST)... NOTE
Scheduled Maintenance Blue Exchange 6/9/2026 at 8:00:00 PM 6/10/2026 at 8:00:00 AM Click here for more details!
Scheduled Maintenance UHC 278 6/9/2026 at 10:00:00 PM 6/10/2026 at 6:00:00 AM Click here for more details!
Scheduled Maintenance Anthem NY 6/10/2026 at 12:00:00 AM 6/10/2026 at 1:00:00 AM Click here for more details!
  Payer Name Current Issue Posted?
Scheduled Maintenance Avera Health Plans Eligibility Posted on Current Issues Tab
Scheduled Maintenance Dean Health Plan Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Dean Health Plan Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Maryland Medicaid Claims Status Posted on Current Issues Tab
Scheduled Maintenance Maryland Medicaid Eligibility Posted on Current Issues Tab
Scheduled Maintenance Maryland Medicaid Eligibility Not posted, but has been marked offline on our web interface and is currently being tracked by the systems group
Scheduled Maintenance Medica (WellFirst) Eligibility Posted on Current Issues Tab
Scheduled Maintenance New Mexico Medicaid Eligibility Posted on Current Issues Tab